Unlucky Posted January 4, 2023 Posted January 4, 2023 Hi, We recently updated to Invision Community v4.7.5 and have just noticed the events widget no longer works. We have all of the following calendars in the widget as per screenshot But when visiting the page, it is blank: https://www.walkingfootball.com/walking-football-tournaments-events/ Any ideas?
Marc Posted January 4, 2023 Posted January 4, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
Unlucky Posted January 5, 2023 Author Posted January 5, 2023 21 hours ago, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Hi, I have updated the information
Marc Posted January 5, 2023 Posted January 5, 2023 Please disable 2 factor authentication while we take a look at this
Unlucky Posted January 5, 2023 Author Posted January 5, 2023 12 minutes ago, Marc Stridgen said: Please disable 2 factor authentication while we take a look at this It is now disabled, thanks
Marc Posted January 5, 2023 Posted January 5, 2023 There are no events showing, because there arent actually any events in your calendar for those items coming up in the next 7 days. I have added a test one for tomorrow in your exhibition calendar, and this shows no issue, as you can see
Unlucky Posted January 5, 2023 Author Posted January 5, 2023 Hi, The way we had it set was for all of the upcoming events for the year were displayed, so teams could enter the competitions (some are abroad so lots of planning is required). How do we get it back to showing all upcoming events and tournaments we have entered in to the calendars? We hadn't made any changes ourselves. Thanks,.
Marc Posted January 5, 2023 Posted January 5, 2023 You would need to increase the number of days in the widget. At present its showing the next 7 days of events.
Unlucky Posted January 5, 2023 Author Posted January 5, 2023 I have just set the number of days and events back to unlimited, purged our cdn cache and it still isn't showing them
Marc Posted January 5, 2023 Posted January 5, 2023 Please could you provide a specific event that isnt showing? I ask as there are none in the categories you have set there
Unlucky Posted January 5, 2023 Author Posted January 5, 2023 Hi, thanks This is indeed strange as this one from our news section that should also be added to events too, but we can't find any record of it. https://www.walkingfootball.com/view-2881-blackpool-walking-football-tournaments-2023/ We will trying adding it and to to check back in our records for others
Marc Posted January 5, 2023 Posted January 5, 2023 No problem. Please let us know if you require any further assistance
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