Hi, I tried to setup marketplace many time on my site but could not succeed till date. I always get this error 3C409/3 There was an error communicating with the Marketplace server. Please try again later, or contact us for assistance. FYI, We are on a government hosting and we need to whitelist url for accessing outside services. we have whitelisted the below url Destination - remoteservices.invisionpower.com Port - 80, 443 Request - Domain based I can perform IPS update but not able to setup marketplace. Is there any other domain that need to be whitelisted? If yes please mention.

The ACP Marketplace page is communicating direct with https://invisioncommunity.com and not remoteservices.invisionpower.com, so you'll probably need to whitelist invisioncommunity.com too.

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Technical Problems

Marketplace error

By Pushpendra Singh Chauhan
September 28, 2022 in Technical Problems

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Go to solution Solved by Daniel F, September 28, 2022

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Marc

Posted August 1, 2023

Before anything else, please could you ensure you are on the latest release?

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Marc

October 12, 2022

Using an old version would not be an issue. The issue is your server blocking connections again by the look of it, unfortunately.

DonnonGT

June 28, 2023

I am once again getting the '3C409/3' configuration error when I click on the Marketplace link on my control panel. I am running TLS version 1.3. I have the following IP subnet whitelisted: 108.220.13

DonnonGT

September 26, 2023

I am using the newest version. It still does not work. It has never worked correctly for long and now you people are closing it. What a colossal waste of time this has been.

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DonnonGT

Posted September 26, 2023

I am using the newest version. It still does not work. It has never worked correctly for long and now you people are closing it. What a colossal waste of time this has been.

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Marketplace error

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