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Marketplace error

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Pushpendra Singh Chauhan
Pushpendra Singh Chauhan
in Technical Problems

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Hi, 
I tried to setup marketplace many time on my site but could not succeed till date. I always get this error
3C409/3 There was an error communicating with the Marketplace server. Please try again later, or contact us for assistance.

Could contain: Text, Face, Word

FYI, We are on a government hosting and we need to whitelist url for accessing outside services. we have whitelisted the below url 

Destination - remoteservices.invisionpower.com
Port - 80, 443
Request  - Domain based

I can perform IPS update but not able to setup marketplace. Is there any other domain that need to  be whitelisted? 
If yes please mention.

 

Solved by Daniel F

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  • Marc
    Marc

    Using an old version would not be an issue. The issue is your server blocking connections again by the look of it, unfortunately.

  • DonnonGT
    DonnonGT

    I am once again getting the '3C409/3' configuration error when I click on the Marketplace link on my control panel. I am running TLS version 1.3. I have the following IP subnet whitelisted: 108.220.13

  • DonnonGT
    DonnonGT

    I am using the newest version. It still does not work. It has never worked correctly for long and now you people are closing it. What a colossal waste of time this has been.

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Hi, 
I tried to setup marketplace many time on my site but could not succeed till date. I always get this error
3C409/3 There was an error communicating with the Marketplace server. Please try again later, or contact us for assistance.

Could contain: Text, Face, Word

FYI, We are on a government hosting and we need to whitelist url for accessing outside services. we have whitelisted the below url 

Destination - remoteservices.invisionpower.com
Port - 80, 443
Request  - Domain based

I can perform IPS update but not able to setup marketplace. Is there any other domain that need to  be whitelisted? 
If yes please mention.

 

The ACP Marketplace page is communicating direct with https://invisioncommunity.com and not remoteservices.invisionpower.com, so you'll probably need to whitelist invisioncommunity.com too.

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