Hi There!,

My current self-hosted package was using the AWS file storage settings from my previous cloud-hosted package and today I come on to see this error 

 

InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.
IPS\File\Exception: CANNOT_WRITE (3)
#0 /home/########/public_html/system/File/File.php(351): IPS\File\_Amazon->save()
#1 /home/########/public_html/system/Theme/Theme.php(5374): IPS\_File::create('core_Theme', '97c0a48072ce601...', ' .ipsWidget.ips...', 'css_built_34', false, NULL, false)
#2 /home/########/public_html/system/Theme/Theme.php(2563): IPS\_Theme::writeCss(Array)
#3 /home/########/public_html/system/Theme/Theme.php(641): IPS\_Theme->compileCss('cms', 'front', 'pages', 'page.css')
#4 /home/########/public_html/applications/cms/sources/Pages/Page.php(2320): IPS\_Theme->css('pages/page.css', 'cms', 'front')
#5 /home/########/public_html/applications/cms/modules/front/pages/page.php(116): IPS\cms\Pages\_Page->output()
#6 /home/########/public_html/applications/cms/modules/front/pages/page.php(43): IPS\cms\modules\front\pages\_page->view()
#7 /home/########/public_html/system/Dispatcher/Controller.php(101): IPS\cms\modules\front\pages\_page->manage()
#8 /home/########/public_html/applications/cms/modules/front/pages/page.php(33): IPS\Dispatcher\_Controller->execute()
#9 /home/########/public_html/system/Dispatcher/Dispatcher.php(153): IPS\cms\modules\front\pages\_page->execute()
#10 /home/########/public_html/index.php(13): IPS\_Dispatcher->run()
#11 {main}

 

I presume this means we no longer have access to the file storage that my cloud hosted package had access to, so would it be possible to have a backup of everything that was on that AWS storage server relating to my packages?


Thanks.

This should have been transferred to your server's storage, not kept in our S3 bucket, per our instruction given in February. I have transferred this to a ticket to see if there are any options available.