Jump to content

Featured Replies

Posted

Hello! My problem started 2-3 weeks ago, from version 4.6.6, my license key keeps reseting. Every 3-4 days i get the red alert, i need to go to the admin cp license section (my license is there as always but the platform says i need to change it), sometimes i just press the reset data and everything works and sometimes i need to re-enter the license key, after that everythings goes well for another 2-3 days. 
https://invisioncommunity.com/clientarea/check-license/?url=https://oldgods.ro/forum - here i'm always licensed but in client area it's says that i don't have any licensed URL's.
Btw: im using cloudflare for protection but even without cloudflare the problem persists. 
Version: 4.6.7

Edited by darian4333

Solved by Mark H

Go to solution
  • Community Expert

Please set it again, and let us know if you see it come up again. I know there was a small change made to prevent this from happening on a small number of sites.

  • Author
 

Please set it again, and let us know if you see it come up again. I know there was a small change made to prevent this from happening on a small number of sites.

Today happend again...

  • Community Expert

Please could you update your access details on file, including adding your site admin CP in the location provided. We can then get that looked into

  • Solution

Hello.

For some reason your registered URL hadn't actually registered here, and I suspect this is related.

I've manually entered your URL. Please check the license data again, the message should go away.

If it still happens after doing so, however, please update this topic to let us know and we'll investigate further.

Recently Browsing 0

  • No registered users viewing this page.