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Customer Rewards (Support)


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  • 2 months later...
Posted

Hi, I installed the application, set up the conditions for moving to groups. Tell me, does this only apply to new customers or will existing ones also move to a new group?

  • 3 weeks later...
Posted
On 5/14/2021 at 5:48 AM, VladislavD said:

Hi, I installed the application, set up the conditions for moving to groups. Tell me, does this only apply to new customers or will existing ones also move to a new group?

Only new members, it can't retroactively issue rewards for existing members.

  • 4 months later...
Posted
On 10/7/2021 at 7:26 AM, OctoDev said:

Not functional. Does not update the roles... And should def have a "sync" option to check users who spent x and update roles.

Are you modifying primary or secondary groups? Any excluded groups selected?

You are trying with new purchases?

Posted (edited)
On 10/13/2021 at 8:15 AM, Michael.J said:

Are you modifying primary or secondary groups? Any excluded groups selected?

You are trying with new purchases?

 

Secondary Group. There are several clients which has spent this (after) I installed it, however they're not updated. Only excluded Administrators.

 

uqHkAW

Edited by OctoDev
  • 3 weeks later...
Posted
On 10/15/2021 at 2:21 AM, OctoDev said:

Secondary Group. There are several clients which has spent this (after) I installed it, however they're not updated. Only excluded Administrators.

Sorry for the delay, that picture is now expired. Can you PM me?

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