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Customer Rewards (Support)

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  • 2 months later...

Hi, I installed the application, set up the conditions for moving to groups. Tell me, does this only apply to new customers or will existing ones also move to a new group?

  • 3 weeks later...
  • Author
  On 5/13/2021 at 7:48 PM, VladislavD said:

Hi, I installed the application, set up the conditions for moving to groups. Tell me, does this only apply to new customers or will existing ones also move to a new group?

Only new members, it can't retroactively issue rewards for existing members.

  • 4 months later...

Not functional. Does not update the roles... And should def have a "sync" option to check users who spent x and update roles.

  • Author
  On 10/6/2021 at 8:26 PM, OctoDev said:

Not functional. Does not update the roles... And should def have a "sync" option to check users who spent x and update roles.

Are you modifying primary or secondary groups? Any excluded groups selected?

You are trying with new purchases?

  On 10/13/2021 at 6:15 AM, Michael.J said:

Are you modifying primary or secondary groups? Any excluded groups selected?

You are trying with new purchases?

 

Secondary Group. There are several clients which has spent this (after) I installed it, however they're not updated. Only excluded Administrators.

 

uqHkAW

Edited by OctoDev

  • 3 weeks later...
  • Author
  On 10/14/2021 at 3:21 PM, OctoDev said:

Secondary Group. There are several clients which has spent this (after) I installed it, however they're not updated. Only excluded Administrators.

Sorry for the delay, that picture is now expired. Can you PM me?

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