Hi there everyone,

I recently took over a forum that was being managed by someone who essentially abandoned it. It was extremely out of date, and is facing some serious issues. So I bought a new license key (as the old owner took his Invision account with him) to upgrade the install. 

Unfortunately, I bought the edition with no Nexus / commerce module or whatever, and that has caused some issues with the upgrade, as it's saying the files were not upgraded properly (as they are likely still out of date, since I did not purchase that module, nor do we need it) and now since the upgrade is in progress, I can't access the adminCP to disable them, nor can I find a way to disable them manually. And if I simply remove the files from the modules folder, the ugprade complains they don't exist.

Any pointers to get my community back online? We're stuck right now.

Any help is appreciated in advance.

Welcome!

You probably want to create a support request from the Client Area and ask this question there as this wouldn't be a common thing most of us would come across. My guess is that if the original install had those modules installed, you'd need to purchase and upgrade them or do something to your install prior to the update to remove them.

Good luck!

 

, I can't access the adminCP to disable them

Try this:

  Quote

Constant - RECOVERY_MODE
Use - Used for recovery of the system when failure occurs in 3rd party items, preventing ACP access
Example value - TRUE

 

 

Welcome!

You probably want to create a support request from the Client Area and ask this question there as this wouldn't be a common thing most of us would come across. My guess is that if the original install had those modules installed, you'd need to purchase and upgrade them or do something to your install prior to the update to remove them.

Good luck!

Yep! It was quite a journey!

 

For anyone else who experiences this, your only option forward is essentially creating a ticket with support. They had to remote in and assist further in doing the upgrade. Saved my day!