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Problem with Tax class in emails


PPlanet

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Posted

Since I upgraded to 4.3.3 the tax class in invoices by email, show something that looks more like an auto-generated password (it varies in each one too) instead of the name of the tax class, which in my case it should be GST.

Screen-Shot-2018-06-12-at-12_09.thumb.jpg.96f43d68a96541fcf627368969523763.jpg

The problem only happens in the emails, in the actual order on my site, and anywhere I could look at, it's fine.

Has anyone experienced a similar problem?

  • 2 weeks later...
Posted

This would be a multi-language issue (e.g. user triggering the email is using a different language from the user receiving the email). Please submit a ticket so we can investigate.

Posted

Well, I solved it going back to using the language pack I had.

I've been using a copy of the default English one to create an English AU one (with very few changes other than the locale). That was for 4.2 without any problems,

When I upgraded to 4.3, I created a new copy of the default thinking I needed to, and that new English AU copy was the one creating these problems.

I disabled it and went back to use the copy I had for 4.2, and that's fine, I haven't noticed any problem (emails are certainly back to normal).

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