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How to restart a vB conversion? Getting an error.


NeedCoffee

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Posted

Hi,

I think we messed up our conversion from vB3.8.7 to IPB. We did all the users, private messages, etc. - but I noticed there wasn't an option for converting posts. I then accidentally clicked 'Finished'. I have since realised the conversion appears to be in two parts, right? The "Member and System Information" is part one, then you need to do "Forum and Topic Data" - is that correct? Anyway, I wanted to start over, but the problem is the conversion is considered 'finished' and I therefore get an error of '2V368/1 This conversion has been marked as completed.' when trying to start again. What can I do at this stage? I clearly clicked 'finished' too early I think, having only done the Member and System rather than both parts.

Posted
15 hours ago, NeedCoffee said:

Hi,

I think we messed up our conversion from vB3.8.7 to IPB. We did all the users, private messages, etc. - but I noticed there wasn't an option for converting posts. I then accidentally clicked 'Finished'. I have since realised the conversion appears to be in two parts, right? The "Member and System Information" is part one, then you need to do "Forum and Topic Data" - is that correct? Anyway, I wanted to start over, but the problem is the conversion is considered 'finished' and I therefore get an error of '2V368/1 This conversion has been marked as completed.' when trying to start again. What can I do at this stage? I clearly clicked 'finished' too early I think, having only done the Member and System rather than both parts.

Please submit a ticket and we'll be able to look at this for you.

Posted
13 hours ago, NeedCoffee said:

Will do @Stuart Silvester - but for reference, am I right that there's 2 steps to the conversion as detailed in opening post?

Yes, there are at least two steps depending on what items you're converting from vB (they're separate for things like forums, gallery, blog etc).

Posted

I've asked this on ticket, but perhaps for other people's benefit - how do you restart (or add topics/posts) when you've accidentally clicked 'Finish' on a conversion?

Additionally, how do you restart/wipe the entire conversion when you're done with the testing and want to do the real conversion?

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