EXIF data

[ParkerPhoto]

I read that the gallery produces the EXIF information for photos.  I'm using 4.3 beta and I'm not seeing any EXIF data displayed in the description or anywhere else after uploading. Or even in forum postings.

Is there a setting in the AdminCP?  I'm not seeing anything.

[Jim M]

Please check to see if your server has the exif php module installed. You can go to ACP > System > Support > System Check

[ParkerPhoto]

Hi Jim,  Host has now installed the extension.  Didn't realize this and didn't see anything in the docs.  Unless I missed it?

I've uploaded an image and its now showing some data.  However, it's not showing the camera, iso, etc...

Do I need to setup something else?

[Jim M]

Please ensure your camera supports the data you’re looking for. As well that the image has not been uploaded elsewhere, resized or modified in any manner as often programs will strip this information. 

[ParkerPhoto]

My camera supports it.  I'm a professional photographer. 

I can see all the exif data via Adobe Bridge, and Lightroom.

 

[vanderbroms]

Are you just using Bridge and Lightroom? Nothing else in between for proofing them before posting them online?  

[ParkerPhoto]

1 hour ago, vanderbroms said:

Are you just using Bridge and Lightroom? Nothing else in between for proofing them before posting them online?  

Yes, as you can see in my screenshot (previous post) the data is listed in Bridge.

[vanderbroms]

2 minutes ago, ParkerPhoto said:

Yes, as you can see in my screenshot (previous post) the data is listed in Bridge.

Just because you can read the EXIF-data locally doesn't automatically mean it will turn up on a website. You'd think it should but my experience is that some (what I presume most likely older) software/server settings etc. make it impossible to read the data even when you know it's there. I'd go back to the server people and double check if they set up everything accordingly. 

[ParkerPhoto]

Ran another test with the community, a different domain (same server & same PHP file), and the same image uploaded (with exif data in the file).

The following site shows the EXIF data is not there when uploaded to the Community Gallery and the second domain shows the EXIF data is present.

http://exif.regex.info/exif.cgi

Community gallery image;

https://parkerphotographic.com/community/uploads/monthly_2018_04/large.Ann-Arbor-Wedding-Photographer-0032.jpg.0f488f1fc0cb5fc1e93f7f4f9b98a331.jpg

Different domain (the same image uploaded);

http://parkerphotographic.net/wp-content/uploads/2011/12/Ann-Arbor-Wedding-Photographer-0032.jpg

Also, both domains are on the same server and the PHP file extensions are the same for each.

[vanderbroms]

Bug in the system?

[bfarber]

If you are having a problem with the EXIF data not being retrieved properly, I'd recommend submitting a ticket. The EXIF data you are showing looks to have been set by GD (e.g. PHP has already manipulated that file).

[ParkerPhoto]

2 hours ago, bfarber said:

If you are having a problem with the EXIF data not being retrieved properly, I'd recommend submitting a ticket. The EXIF data you are showing looks to have been set by GD (e.g. PHP has already manipulated that file).

 

5 hours ago, vanderbroms said:

Bug in the system?

I submitted a bug report since the install is 4.3 beta.  Couldn't send a support ticket because of that.  Thanks!

[bfarber]

You could have....but I saw the bug report, duplicated the issue and just fixed it for the next release. Thanks. :)

 

[ParkerPhoto]

37 minutes ago, bfarber said:

You could have....but I saw the bug report, duplicated the issue and just fixed it for the next release. Thanks.

 

I just tried to submit a ticket again, via support in AdminCP, and get this...

Am I not sending a support ticket in the right place?

Also, I'm getting a lot of weird bugs just using this forum (in the last couple of hours).  Should I add them here or create a new bug report?

[bfarber]

Ah, I understand. You can visit https://invisioncommunity.com/clientarea/ manually to submit a support ticket at any time. Use this option for betas (but only when we request you to submit a ticket about an issue).

If you are encountering bugs using this forum, feel free to post them in the bug tracker with steps to reproduce.