Problems with commerce (https problem and other problem)

[crazzzydave]

Hi. I'm having an issue with commerce in that although my site has a valid ssl certificate, when arriving at checkout, although the url states "https://mywebsite.whatever" the little padlock in the address bar has a warning triangle next to it. When you click on that it states "Connection partially encrypted. Parts of the page you are viewing were not encrypted before being transmitted over the internet."

There is a link https://support.mozilla.org/en-US/kb/mixed-content-blocking-firefox?redirectlocale=en-US&as=u&redirectslug=how-does-content-isnt-secure-affect-my-safety&utm_source=inproduct too which takes me to this page which tells me basically my site can't be trusted. This is to do with mixed content. Is there a way to set things up easily so everything on the checkout page is transmitted securely?

This is when using Firefox btw.

The other problem is with Donations. Is there a way to configure it so it uses only one payment option? At present, if someone clicks to donate they are given the option to select which paypa address they want to send it to (we have 2 or 3 different ones as there are two or three members currently selling stuff in our commerce). I'd like to make it so only our own paypal addy is used for donations.

Thanks

Dave

[Tom Irons]

Can you provide a screenshot or a link to your site?

[opentype]

First, you need to identify which non-secure calls are made from the specific page. Once you know that, we can talk about how to resolve it. 

Sites like this help to find the problem: https://www.whynopadlock.com

[crazzzydave]

There we go.

Link to the store product  http://civic5.com/forum/store/category/7-adverts/

[crazzzydave]

11 minutes ago, opentype said:

First, you need to identify which non-secure calls are made from the specific page. Once you know that, we can talk about how to resolve it. 

Sites like this help to find the problem: https://www.whynopadlock.com

Thanks Opentype. Just checked with the link you gave me and this is the results;

Domain Name: civic5.com URL Tested: https://civic5.com/forum/checkout/698/ Number of items downloaded on page: 0 *** NOTE ***: 0 items means no images were downloaded or existed on the page. It's likely the URL you submitted was not a valid secure URL, or the page being tested only has text on it. Try copying and pasting the secure URL into a new browser window to make sure it displays as you'd expect.
	Website returned an error (Possibly 404 not found or other webserver error). Details: HTTP/1.1 403 Forbidden
	Certificate valid through: Mar 26 23:59:59 2017 GMT Certificate Issuer: GeoTrust Inc. SSL Protocols Supported: TLSv1 TLSv1.1 TLSv1.2

[crazzzydave]

Using Google Chrome, it scores out the "https" so the web address is this

[Tom Irons]

I've inspected your page and it seems that your base URL isn't https://, so change the base_url in conf_global.php to have https:// instead of http://

[crazzzydave]

Would I access that file via the FTP side?

[Tom Irons]

Just now, crazzzydave said:

Would I access that file via the FTP side?

Yes, it's in the root directory if your site, here is a screenshot.

[crazzzydave]

Perfect. Will go try this and see if it helps. Thanks mate!

[opentype]

9 minutes ago, crazzzydave said:

URL Tested: https://civic5.com/forum/checkout/698/
Number of items downloaded on page: 0

That means the crawler couldn’t access the page as guest. 

I tried the checkout myself. Parts of your theme images are not transmitted securely, e.g. this one. 

Try clearing the cache in the support section of the ACP. That might resolve it. 

[crazzzydave]

Still getting the same warning mate :-(

[Tom Irons]

Try the following steps:

• Enable Serve images from local server? in System > Settings > Posting > General
• Enable Use a secure connection for checkout? in Commerce > Payments > Settings > Checkout

[crazzzydave]

I dont see a button for clearing the cache there?

[Tom Irons]

Usually you run the support tool, but I made a simple plugin that you can click a link at the top of the ACP and it will clear it for you.

 

[MADMAN32395]

7 hours ago, crazzzydave said:

I dont see a button for clearing the cache there?

click something is wrong (in the support) ; and the first step it performs is clearing cache

[crazzzydave]

Bingo! That's it guys! Thanks for all your help!