Jump to content

Problems with commerce (https problem and other problem)

Featured Replies

Posted

Hi. I'm having an issue with commerce in that although my site has a valid ssl certificate, when arriving at checkout, although the url states "https://mywebsite.whatever" the little padlock in the address bar has a warning triangle next to it. When you click on that it states "Connection partially encrypted. Parts of the page you are viewing were not encrypted before being transmitted over the internet."

There is a link https://support.mozilla.org/en-US/kb/mixed-content-blocking-firefox?redirectlocale=en-US&as=u&redirectslug=how-does-content-isnt-secure-affect-my-safety&utm_source=inproduct too which takes me to this page which tells me basically my site can't be trusted. This is to do with mixed content. Is there a way to set things up easily so everything on the checkout page is transmitted securely?

This is when using Firefox btw.

The other problem is with Donations. Is there a way to configure it so it uses only one payment option? At present, if someone clicks to donate they are given the option to select which paypa address they want to send it to (we have 2 or 3 different ones as there are two or three members currently selling stuff in our commerce). I'd like to make it so only our own paypal addy is used for donations.

Thanks

Dave

Can you provide a screenshot or a link to your site?

  • Community Expert

First, you need to identify which non-secure calls are made from the specific page. Once you know that, we can talk about how to resolve it. 

Sites like this help to find the problem: https://www.whynopadlock.com

  • Author
 

First, you need to identify which non-secure calls are made from the specific page. Once you know that, we can talk about how to resolve it. 

Sites like this help to find the problem: https://www.whynopadlock.com

Thanks Opentype. Just checked with the link you gave me and this is the results;

Domain Name: civic5.com
URL Tested: https://civic5.com/forum/checkout/698/
Number of items downloaded on page: 0

*** NOTE ***: 0 items means no images were downloaded or existed on the page. It's likely the URL you submitted was not a valid secure URL, or the page being tested only has text on it. Try copying and pasting the secure URL into a new browser window to make sure it displays as you'd expect.


x.PNG Website returned an error (Possibly 404 not found or other webserver error). Details:
HTTP/1.1 403 Forbidden

 

 


check.PNG Certificate valid through: Mar 26 23:59:59 2017 GMT
Certificate Issuer: GeoTrust Inc.
SSL Protocols Supported: TLSv1 TLSv1.1 TLSv1.2
  • Author

Using Google Chrome, it scores out the "https" so the web address is this

screenshot2.JPG

I've inspected your page and it seems that your base URL isn't https://, so change the base_url in conf_global.php to have https:// instead of http://

  • Author

Would I access that file via the FTP side?

 

Would I access that file via the FTP side?

Yes, it's in the root directory if your site, here is a screenshot.

WZ4du2d.png

  • Author

Perfect. Will go try this and see if it helps. Thanks mate!

  • Community Expert
 


URL Tested: https://civic5.com/forum/checkout/698/
Number of items downloaded on page: 0

 
 

That means the crawler couldn’t access the page as guest. 

I tried the checkout myself. Parts of your theme images are not transmitted securely, e.g. this one

Try clearing the cache in the support section of the ACP. That might resolve it. 

  • Author

Still getting the same warning mate :-(

Try the following steps:

  • Enable Serve images from local server? in System > Settings > Posting > General
  • Enable Use a secure connection for checkout? in Commerce > Payments > Settings > Checkout
  • Author

I dont see a button for clearing the cache there?

Usually you run the support tool, but I made a simple plugin that you can click a link at the top of the ACP and it will clear it for you. ^_^

 

 

I dont see a button for clearing the cache there?

click something is wrong (in the support) ; and the first step it performs is clearing cache

  • Author

Bingo! That's it guys! Thanks for all your help! :thumbsup:

Archived

This topic is now archived and is closed to further replies.

Recently Browsing 0

  • No registered users viewing this page.