General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,385 topics in this forum
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- 1 follower
- 1 reply
- 237 views
Hi all, am I missing something? I bought a new IPB cloud hosted package about an hour and a half ago, got the "your community is ready" email about an hour ago, but the page is just HTML. Even the admin panel is all over the place and I am unable to click the link to upload a new theme. Do I just need to wait a bit longer? (why did I get "your ready to go!" email then?)
Last reply by Joel R, -
- 0 replies
- 183 views
Hi, I want to create an group for members that have previously purchased a product. I can see how to set this so it automatically happens going forwards but I can't figure out a way to do this to previous members. Is it possible? Thanks, Ben.
Last reply by BenCurry, -
- 4 replies
- 380 views
I'm planning on changing from my current forum.domain.com setup to domain.com/forum when I upgrade to IPS 4 - is this an easy change, and how would I go about doing it?
Last reply by Joy Rex, -
- 4 replies
- 279 views
Good afternoon all. I have a question about the downloads. Here's an image what I now on my website see I see no download files in my Subcategories stand How can I fix this where do I being
Last reply by Mike Niewold, -
- 1 follower
- 0 replies
- 215 views
As the title says, I want to know if chargebacks are handled for payments, specifically PayPal and Stripe gateways, and if so is there a function I can hook to add my own code? I'm asking because I'm writing a plugin to integrate with my accounting software and I need to be able to void an invoice if a user creates a dispute.
Last reply by Callum MacGregor, -
- 1 follower
- 12 replies
- 349 views
hello everybody, I'm looking for a plugin. the name is "spoiler" if someone want to place a large text in a topic. you can put it in a spoiler. Greeting Mike
Last reply by Mike Niewold, -
- 1 reply
- 241 views
I've noticed that there was a setting that wasn't notifying members that they were getting private messages. I want to turn this on globally for all existing members. Is there a way to do this retrospectively please? Regards Ray
Last reply by Rhett, -
- 2 replies
- 253 views
Hello, I'm new here. I've spent a ton of time going through online documentation and the forum trying to figure out where/how to get started. I'm stuck on the cname step. My main site is at Squarespace. I've set up a CName over in Squarespace ( called community ) to go to my mysite.invisionzone.com I'm using the HOSTED version of Invision Power Board on the monthly payment plan The result I am looking for is two fold: typing www.community.mysite.com should pop visitors over to my invision power board set up where as www.mysite.com still goes to my Squarepace site. when folks get redirected to my invision power board set…
Last reply by Jennifer Taylor, -
- 1 reply
- 233 views
Hi, I am trying to add an image from Insert Other Media--> Insert an Image from Url.... i tried copying image address from the page and clicked on insert into post. Nothing happens after that. I am not getting that text box area to add text and images : http://imgamd.com/image/PoYp Kindly Help
Last reply by armypolice_UK, -
- 1 follower
- 2 replies
- 255 views
Hi, I would like to the know the way to add google analytics code to the site. Kindly Help. Thanks
Last reply by Saravana Kumar, -
- 1 follower
- 2 replies
- 266 views
When you get to the check in Commerce there is a set of graphics that show which credit cards can be used: I know from experience that PayPal (who handle our credit card payments) doesn't accept American Express cards in the UK, so is there a way to change the card icons that are shown please? Thanks
Last reply by Mark, -
- 1 follower
- 2 replies
- 230 views
My forum doesn't have any of these sharing icons at the bottom of the screen: All of the options under ACP > Site Promotion > Sharing are turned on and set for all groups. Is there any other setting that control these please?
Last reply by BN_IT_Support, -
- 0 replies
- 231 views
I'm the admin on my site, but the edit button isn't showing on members posts. How do I edit their posts please? Also how do I get youtube videos to work or show up properly? All I get is the link. Thanks Ray
Last reply by Raydar, -
- 2 followers
- 3 replies
- 222 views
I would like to create some products in my store that I only want members of a specific user group to be able to see and purchase. I can't seem to see permissions relating to products, whereas everything else has permissions attached to it.
Last reply by FZ, -
- 0 replies
- 206 views
On the 4.1.x Chat I have tested the Private Chat feature and there doesn't appear to be any notification to the person you have initiated a private chat with. I had to go back into regular chat and have him ALSO initiate a private chat with me but then everyone else knows you are entering into a private chat. This is not how it worked in 3.4. Am I missing something or is this the expected behavior?
Last reply by JTHastings, -
- 2 followers
- 18 replies
- 579 views
How can I create a recording listing template that will show results like this: https://invisionpower.com/third-party/providers/ but in a grid layout and with the image displayed (small square thumbnail). From my previous post but I am lost with the suggestions. Needing a dummies guide to do or if someone already has a template I can use? With the image inclusion, I've tried both: {file="$record->record_image" extension="cms_Records"} <p><img src="{file="$image" extension="cms_Records"}" /></p> but a broken image is displayed as it's only returning forumurl/forum/uploads/ path instead of the image
Last reply by Aiwa, -
- 2 replies
- 243 views
In commerce you are able to create differential pricing on items based on the members user group. But you can't seem to do this on the renewal? Or am I missing something
Last reply by NoGi, -
- 1 follower
- 1 reply
- 257 views
youtube videos also are embedded automatically in the signatures but this is something we do not want (we have rules about keeping signatures short and neat) how can i prevent those youtube links that already existed as links, in signatures, (i.e. not taking up much space because exist as links) to appear embeded (i.e.big) in the signatures? (globally, for all members)
Last reply by 不中用, -
- 1 reply
- 258 views
First of all I want to say that the APC is truly complicated, it's very hard to navigate in. Therefore I have to ask my questions here- How do I set URL to redirect user once logged in? and where do I edit the "sorry you don't have permission"? Thanks in advance!
Last reply by Jim M, -
- 2 replies
- 259 views
Greetings. I need to know if this is possible. I want to know if I can have some kind of frame in pages to let users browse a website which is in another domain. For example, to let them read my blog inside my community. I'd like an option where users can browse my wordpress site inserted in my community. I'd like that to be completely transparent. I don't want users to leave my community, I want them to read it without missing the top menu of my community or my side blocks with publicity. Example, I could create a menu called: "My blog" in my Community. This would open a php page with a block on the right with the "latest threads", for example, and a mai…
Last reply by gabs007, -
- 3 replies
- 267 views
How do I view uploaded MP4 and other videos on my iPad or iPhone. (YouTube and other videos linked via URL's are fine, just videos uploaded to the Board) When I click on the video link in a post I get a black screen with a start triangle/arrow in the middle but nothing happens when I click it. (I can open uploaded videos in QuickTime Player on my iMac and view it.) My understanding is uploaded MP4's and other videos upload as an attachment in Posts. But my iPad and iPhone won't default to any video player etc. An advice would be appreciated. This is not an IPS software problem so IPS Support will only tell me to look for help elsewhere. Tha…
Last reply by ResPecT My Authoritah, -
Chat
by JTHastings- 9 replies
- 273 views
Does the Chat feature have the ability to conduct Private Chat sessions?
Last reply by JTHastings, -
- 0 replies
- 212 views
Hello, I wish to upgrade my IPB 3 to IPB 4, but I can't find how to do the following actions with the REST API (because I run a website "connected" to IPB) : How can I detect if a visitor is logged in, and so, get his profile's informations ? How can I log in with a username and a password ? How can I send a PM ? Thanks !
Last reply by sunnmagic, -
- 4 replies
- 277 views
How do I stop this from happening? Each time anyone - admin, mod or member - edits an article it auto locks afterwards!
Last reply by craigf136, -
- 3 replies
- 623 views
Good morning, i'm looking a way to schedule new discussion but i can't found the option! I'have the latest version of IPB How can i do it? Thanks a lot Fabio
Last reply by Boomer12,
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