Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
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- 1 follower
- 4 replies
- 612 views
I've come across a really weird issue with IPB's record sorting - nearly every user-sortable option is defaulted to displaying records in descending order, instead of ascending where it actually makes sense. I made a test database, with some custom fields, using the default IPB theme, to show you what I'm talking about (and to make sure it wasn't just me going mad!! 😄 ) This is the default view for my database. I have a 'Position' numerical field, and I have the database set in options so that a user will see the records in order of position (from lowest number to highest number). Every time a user clicks out of this particular category, and re-visits this…
Last reply by Marc, -
- 1 follower
- 4 replies
- 522 views
I've had this issue going back a few versions. I even just tried buying the theme again, so please refund that, im using theme "raine". CP always says theme is up to date, it wont let me install the latest version or install a new version. Please advise. Thanks. Tom.
Last reply by tspeirs, -
- 2 followers
- 6 replies
- 679 views
Hi, I was wondering if someone knows how/if we can remove 1 (or several) Feature in the Club Management menu. Example: When someone manages a club he can add features to his club via the menu "manage club". I want to remove the possibility of adding some features like Page and/or Blog, to his club. Screenshot below (in French) Many thanks in advance for your help. Olivier.
Last reply by Marc, -
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- 2 followers
- 4 replies
- 422 views
we cant read or create messages anymore i updated the site themes also but i have this messages "[[Template friends/front/widgets/peopleYouMayKnow is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] thanks
Last reply by Marc, -
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- 2 followers
- 4 replies
- 725 views
I have created a block with Page Builder: Upload Images. This block displays well on the desktop in the horizontal orientation. However, carousel stops to work if the uploaded image is wider as the available space. Carousel does not work: on the phone in the vertical orientation It starts to work if I lower the height of the images in the block settings. But then the images are too tiny for the desktop. And it works till there is an image that is a bit wider, then it stops to work again. How to reproduce: Create a new block Page Builder: Upload Images Upload images with different width: narrow to panorama
Last reply by Marc, -
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- 2 followers
- 13 replies
- 914 views
Shouldn't they be in order? 1439, 967, 862, 852 9, 7, 4, 4 Seems rather random if you ask me.
Last reply by Marc, -
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- 3 followers
- 1 reply
- 428 views
Hello, I can see the RENEW renew button even when the payment has already been done. How can the RENEW button appears if there is nothing to be renewed? The username martynas can see it. See the screenshot attached. Thanks
Last reply by Marc, -
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- 2 followers
- 1 reply
- 373 views
Happened alot of times seem month ago. No have error logs generated, checked cloudflare no have blocked logs about it. Anyone can help in touch for this. Server Provider: OVH CDN: Cloudflare PHP Version: 8.0 IPB Version: 4.6.9
Last reply by Marc, -
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Gif upload
by Hosfad-
- 1 follower
- 2 replies
- 613 views
Hello im getting this error (Error code: list length exceeds limit `/tmp/imagickxq8NTM' @ error/cache.c/OpenPixelCache/3695) when i try to upload a gif to the profile picture
Last reply by Marc, -
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- 1 follower
- 17 replies
- 1.2k views
I added the watermark to the images in the gallery, but the thumbnails of the older photos have disappeared completely. Is there a way to regenerate them? actually on the server the images are there but the name after the original name of the photo is wrong
Last reply by Marc, -
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- 2 followers
- 2 replies
- 981 views
Hi, Think I've found another one! CSS typo in IPS 4.6.11 template core > global > framework > form.css > line 219 (when viewed in AdminCP) background: rgba(var(--theme-area_background_light, 0.7)); should be: background: rgba( var(--theme-area_background_light), 0.7);
Last reply by Marc, -
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- 1 follower
- 6 replies
- 1.1k views
When creating a topic, a Guest can add an attachment, but not when replying. Creating topic Replying
Last reply by Marc, -
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- 2 followers
- 5 replies
- 1.1k views
Basically, if I write a content using the Pages app, the Preview button doesn't works, neither in Desktop, Tablet or Mobile Preview. On the other end, if I write content using Blogs, the Preview works. Ideas?
Last reply by Marc, -
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- 2 followers
- 11 replies
- 863 views
I have a Pages database where products are stored. I have defined two fields of type Number: Storage Place and Price. Both fields are required. The list of what is not possible with the fields: Sorting by these fields in record listing does not make sense as it sorts by characters and not by numbers Required does not make sense, as the fields are always pre-filled with 0 and stored with this value without an error message The database to reproduce the behavior on default Pages templates is attached. The values I have entered to test are on the screenshot. This is a result of sorting by Storage Place. Sorting by Price does not change the or…
Last reply by Marc, -
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- 2 followers
- 10 replies
- 1.2k views
I am unable to edit any of my templates, I just get the following warning. This was attempted on my phone but I have the exact same problem on my laptop too. Been like this for a good few months but I need to add a few things to a template but it won't let me. Thanks in advance.
Last reply by Marc, -
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- 1 follower
- 6 replies
- 783 views
Hi Guys, I'm wondering if I'm doing something stupid here and missing something obvious. I've recently started taking subscriptions (renamed to donations in the language settings)... all seems to be working and the initial payment is taken, however when the subscription renews, it never actually attempts to charge a card on file even though one is stored. (I confirmed by checking the Stripe event logs and there are no attempted transactions.) I saw this happen last month, but thought it might have been because the user had two cards on file (one expired and one current). I removed the old one and manually clicked "Take Payment" on the invoice and it su…
Last reply by Marc, -
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- 2 followers
- 10 replies
- 851 views
Hi Just trying the latest build with an import but I am getting: This happens with the back ground tasks for rebuilding and breaks the cron, that error appears manually running after a few minutes. I suspect its to do with Deleting empty topics as it appears to try that before it errors although that says its at 32.84% above the task states Processing DeleteEmptyTopics - 1979 / 1979 initially. It seems to get on a bit further when I retry the manual tasks. The system log has an error of type "multiredirect" with the following: InvalidArgumentException::0 #0 /home/ipb/htdocs_4.6.12/system/File/File.php(1559): IPS\_Image::create('') #1 /…
Last reply by Marc, -
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- 2 followers
- 4 replies
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Hi I have been testing the importer against our vbulletin 4 install and I think I may have spotted a possible problem with the importer. Carnage trailer is out - [video=youtube_share;-FmWuCgJmxo]https://youtu.be/-FmWuCgJmxo[/video] Above is the post content example in vb4 but the regex on line 588 of the importer Vbulletin.php is: #\[video=[a-z_]+;[a-z0-9_]+\](.*?)\[\/video\]#i Which wont match as the second part needs to add a "-" into its search. #\[video=[a-z_]+;[a-z0-9_-]+\](.*?)\[\/video\]#i The url for the video is correct and has a "-" in it as do quite a few video share links we have such as [video=youtube_share;pMJFM-p5a-c]. The rebuild p…
Last reply by Marc, -
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- 3 followers
- 7 replies
- 753 views
Create a custom Yes/No field in database Sort by Custom. In the modal window the value of the Yes/No field cannot be changed. The field is set to No per default.
Last reply by Marc, -
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Pages path
by Balto-
- 1 follower
- 7 replies
- 1.1k views
Hello, the path to get to a page like this: https://totallympics.com/qualification-tracker/paris-2024/paris-2024-schedule-by-sport/ is the following: 1: Home 2: Qualification tracker (https://totallympics.com/qualification-tracker/) 3: Paris 2024 (https://totallympics.com/qualification-tracker/paris-2024/) 4: Paris 2024 Schedule by Sport (https://totallympics.com/qualification-tracker/paris-2024/paris-2024-schedule-by-sport/) But this is the path I see in the navigation part: As you see, path 3 (Paris 2024) is missing, while I have a duplicate "Paris 2024 Schedule by Sport". If I click on tha…
Last reply by Marc, -
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- 3 followers
- 11 replies
- 955 views
I set up a zap using "visible only" but it's still being called for all files regardless if it's approved or not.
Last reply by Marc, -
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If a topic is mod queued because the member has content moderation enabled, or if a post within an existing topic is mod queued by the profanity filter, the member's post count is not incremented. However, if a new topic gets mod queued by the profanity filter, the member's post count is still incremented. When the topic is approved, their post count is incremented a second time, and any subsequent approvals also result in additional post count increases. To reproduce: Add a word to the word filters, and set it to require moderator approval Check your current post count ($n) Post a new topic containing the banned word, so it becomes mod queued …
Last reply by Marc, -
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- 2 followers
- 2 replies
- 737 views
Filter and sorting by functions on database listing templates are weird. Create a custom field Yes/No on the database and Allow filtering. Add a filters block to the page. Make your selection in the filter block and click Update Select in SORT BY menu another sorting The filter is still set, but is now no ignored See a video to understand the bug: screencast-invisioncommunity.com-2022.04.18-10_39_34.webm
Last reply by Marc, -
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- 1 follower
- 3 replies
- 348 views
I've noticed this on my board, and now I just experienced it on this board as well. I just received a Push notification (Chrome browser) "Your topic was solved!". Clicking it loads the following "Sorry — Page not found" page (the preview here looks correct but if you click the topic title or the arrow icon you'll see what I mean). By comparison, clicking the same notification in my notification pop-up menu on this site loads the correct page:
Last reply by Marc, -
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Hi, Have managed to create a forum section specifically to keep certain organisations away from each other, but am now just left with looking to hide the 'X Joint the Community' or 'x Started Following' or 'x has been renamed to' style messages. Can someone point me to where this would be. Many thanks
Last reply by Marc,