Technical Problems
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Classic self-hosted technical help
- 33.1k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Error: Undefined constant "ROOT_PATH" (0)
- Last reply by CheersnGears,
22,949 topics in this forum
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This is a very simple fix, but since it is in the JS I'm unable to do it. Within the root_framework.js is this code: <a href='#' data-action='toggleQuote'> Can you please update it with this code: <a href='#' data-action='toggleQuote' aria-label='Toggle Quote'> I ask because my forum users quote very often, and the toggle throws an error each time...some of my forum pages have 5-10 quotes per page. Example of the issue:
Last reply by Marc, -
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- 2 followers
- 1 reply
- 264 views
Tags added to topics are not used properly. This is just one example (there may be other such instances). https://www.telugus.com/search/?q=robot THE WILD ROBOT | Official Trailer -> in the results but no tag in the results (other items in the list have tags) Click on the above topic and you'll see "hollywood" tag assigned to the topic. Click on the "hollywood" tag -> 5 pages of results that have "hollywood" tag but the above topic is not listed in the results - https://www.telugus.com/tags/hollywood/ Tags are required to render Similar Content wizard (no tags -> no Similar Content wizard on the topic -> other similar topics not …
Last reply by Marc, -
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- 2 followers
- 1 reply
- 270 views
I am trying to add custom permissions to a category. I want the bottom group to have permission to add records, however the checkbox is greyed out so I am unable to do this. Is there a setting somewhere I can change to allow this? Thanks
Last reply by Marc, -
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- 1 follower
- 9 replies
- 821 views
Is there a way - perhaps an automated way - to find members with who are are associated with the same IP addresses. Would like to use an investigative tool to help locate members are registering with multiple accounts using different names. I can see mention of this years ago - and suggesting it would be an easy tool to be added in future updates. Has it been done? Thanks! Bob
Last reply by wegorz23, -
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- 2 followers
- 1 reply
- 309 views
Hi, The stats in this area are not displaying. And when I click on 'view log', I receive the following error: [[Template nexus/front/clients/purchase is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] I've checked the 'purchase' template - it cannot be reverted. Thanks.
Last reply by Jim M, -
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- 1 follower
- 2 replies
- 305 views
Hey all. I upgraded to the Creator package, and setup my custom domain. For awhile, the icons on my main forum page were broken but I had to fiddle around with removing my custom theme and re-applying it. I did not change the theme for the admin dashboard, though, and the icons are still broken. I've attached a screenshot. To me, it seems like some kind of server cache issue, but I am having trouble finding a way to clear any of that (if I even can). Any suggestions?
Last reply by TXWheelhouse, -
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- 1 follower
- 5 replies
- 480 views
I am trying to create a new default theme which works but when you select it on the front-end it shows me a blank website (white screen)... what do I need to do?
Last reply by Marc, -
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- 2 followers
- 10 replies
- 608 views
Hello I have inherited an old hosted version of Invision - 4.2.6 I'm trying to upgrade to the latest version. The problem I have is that the site/upgrade tool won't run on a version of php higher than 7.4, but the upgrade process won't run on a version lower than 8.0. It's trivial for me to switch versions of PHP but I can't proceed on the upgrade tool with either version Is my only option to start with a fresh copy of the files and try and migrate content?
Last reply by Marc, -
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Some formatted text works, but often doesn't. It only affects pasted-in formatted text, not formatted in the editor. For example, a user does a copy paste of a news article with the headline and first paragraphs, with lots of formatting, it will nearly always fail. Full error: Forbidden You don't have permission to access this resource. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. Example content about penguins (which also is hilarious, and a user reported it can't be posted): They taste like “a piece of beef, odiferous cod fish and a canvas-backed duck roasted…
Last reply by Marc, -
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- 1 follower
- 19 replies
- 513 views
SELECT next_run FROM `core_tasks` LEFT JOIN `core_applications` ON core_applications.app_directory=core_tasks.app LEFT JOIN `core_plugins` ON core_plugins.plugin_id=core_tasks.plugin WHERE core_tasks.enabled=1 AND (core_plugins.plugin_enabled=1 OR core_applications.app_enabled=1) ORDER BY next_run ASC IPS\Db\Exception: Unknown column 'core_applications.app_directory' in 'on clause' (1054) #0 /home/runesuit/public_html/system/Db/Select.php(388): IPS\_Db->preparedQuery('/*ruensuite::rs...', Array, true) #1 /home/runesuit/public_html/system/Db/Select.php(446): IPS\Db\_Select->runQuery() #2 /home/runesuit/public_html/system/Db/Select.php(370): IPS\Db\_Select->rewin…
Last reply by Marc, -
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- 1 follower
- 1 reply
- 227 views
I want to replace the embedded pop-up form on my website.
Last reply by Marc, -
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- 1 follower
- 0 replies
- 208 views
Even though both the article and the comment are posted by a user, the comment is showing as "Comment by ADMINISTRATOR" on the Articles page /articles/ Shows comment by Admin incorrectly: https://www.telugus.com/articles/why-the-united-states-of-america-is-the-best-country-in-the-world-🇺🇸-r77 https://www.telugus.com/articles/how-to-install-windows-11-on-macos-with-free-vmware-fusion-player-135-in-2024-r75 /articles/z-category-security-r111 Shows comment by user correctly: /articles/chicken-vs-egg-which-one-has-more-protein-and-which-one-is-better-r105
Last reply by WebCMS, -
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- 5 replies
- 695 views
This doesn't seem right 🤔
Last reply by evcom, -
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- 1 follower
- 3 replies
- 243 views
Designers Mode Import Bug. When in Designer Mode, synchronizing changes will cause templates in custom groups to be orphaned and the core_theme_templates template_set_id will be set to 0 for the template regardless of which theme set_id they belong too. Due to this, custom groups and templates will show in all Themes, and not the theme they originally belonged too. For example: Theme ID 1: Before synchronizing changes. Theme ID 3: Before synchronizing changes. ipsgroup is a custom group with custom templates. Theme ID 1: After synchronizing changes: The custom group and templates from Theme ID 3, will now appear in all insta…
Last reply by Jim M, -
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- 2 followers
- 4 replies
- 327 views
I have three difference issues with designer mode and themes, and I am not sure if they are all related or not. 1. When enabling Designer's Mode, I get the following error: It seems that there is an issue with writing certain files (not all of them), and it happens every time with the exact same template files. As you can see from this image, the file is written as 0 bytes, but the content is not. If I hit the back button on the browser, the create.phtml file will be written to correctly, but there will be another error afterwards with another file. As I stated earlier, the errors are on the same template files each time, but as you c…
Last reply by TDBF, -
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- 1 follower
- 1 reply
- 229 views
I've restarted the update several times but it won't proceed past this point
Last reply by Marc, -
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- 1 follower
- 3 replies
- 276 views
Hello - I have not yet changed my Store in the forum to subscriptions. I still use "Physical product" when members buy upgrade in memberships. I understand that this is deprecated in next version - I need to alter this as a first step. My question: When I use the "Convert to subscriptions" in my ACP on each product, what happens then? Does the expiry dates and stuff also get copied over and does the members get any emails about the change? Do I need to "warn" them beforehand? Also - what do I need to alter in my store after I take the change? Is it kept the same?
Last reply by Jim M, -
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- 1 follower
- 4 replies
- 403 views
Hi, If I go to [url]/modcp/content/ to see the list of hidden contents, the platform displays "Found 0 results" even though there are 16 pages of hidden contents. See the screenshot below. Can someone check this on their install to see whether this is a core bug or a problem specific with our install? Thanks.
Last reply by Adriano Faria, -
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- 2 followers
- 8 replies
- 314 views
The "Two factor Authentication" using the "Google Authenticator" application stopped being used when I log in. Checking my user profile I discovered the message: “Two Factor Authentication not configured” (I was using the "Google Authenticator" app). When editing, now the only option is “Security Questions”. It is no longer possible to use an “Authenticator App” like Google or Microsoft! If I “Edit”, “+add” a question/answer And “Save” When I return to my profile this is the current user status regarding the "Two factor Authentication" It was not accepted!! Other users have the option available …
Last reply by GBotelho, -
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- 2 followers
- 2 replies
- 240 views
Hi trying to pay for a licence invoice but keep getting an error when trying to go to client area. Tried usual clearing cookies and refresh etc but still getting error, in no rush as invoice sent early so time to pay
Last reply by Marc, -
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- 1 follower
- 7 replies
- 378 views
I can't get in to my CP on my site because it said there were too many login fails.. It is the same passwords combos I've always used. And as far as I can tell, it's impossible for me to get tech support here now? Been looking for a button for a while.
Last reply by Marc, -
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- 2 followers
- 8 replies
- 304 views
I appear to have deleted this by mistake. I have a copy of the content, but I am unsure of how to restore it (or what its deletion means). Anyone?
Last reply by Como, -
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- 4 followers
- 16 replies
- 1.3k views
Hi, Everything is in the title. I can't figure out how to hide EXIF info of images published in Galleries. Many thanks for your help. Livio
Last reply by Jim M, -
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- 2 followers
- 7 replies
- 263 views
Hello, this user purchased the minimum subscription that lasts a month last night, after a few minutes I received a notification that he has already purchased the renewal for next month. I checked and in fact his subscription has been purchased and already renewed, in practice now instead of lasting a month, the expiration is set in two months. What I wonder is: How did the user renew if IP.Board is configured to generate the renewal invoice a week before the expiration? Link to the user: https://www.etpsolutions.com/admin/?app=nexus&module=customers&controller=purchases&do=view&id=12713
Last reply by Marc, -
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- 1 follower
- 1 reply
- 190 views
Hey team, I was using extra fields and testing club filters on the sidebar widget. I deleted the extra field being used to filter, which resulted in an error on the homepage, making the sidebar widget unaccessible. I wasn't able to resolve the error until I disabled the club's application, which allowed me to access the club sidebar widget to delete it. Although I was able to resolve it, I wanted to share in-case it's a bug or comes up again in the future. Error Code Received: SELECT COUNT(*) FROM `core_clubs` LEFT JOIN `core_clubs_fieldvalues` ON core_clubs_fieldvalues.club_id=core_clubs.id WHERE ( FIND_IN_SET('Gaming',field_21) ) IPS\Db\Exception:…
Last reply by Jim M, -
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