Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
- 32.9k posts
- 8 followers
Problems related to your server or other classic, self-hosted edition issues.
22,897 topics in this forum
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Last reply by Jim M, -
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- 2 replies
- 332 views
How do I buy the invision community classic monthly? Do they still got this options? I only see yearly options
Last reply by Jim M, -
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- 1 follower
- 2 replies
- 335 views
Hi, I've never seen this before, just attempted to downloaded the latest DevTools for 4.7.17 and a virus warning showed up in Firefox v1.26.01 on Windows 11. I searched and found some people have issues/false positives when installing it but not by simply downloading it. Has it been checked? Many thanks.
Last reply by The Old Man, -
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- 1 reply
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When a user selects "Accept Cookies" or "Reject Cookies", they're always redirected to the homepage. Is there a way I can change that to be the same page they were on when Accepting the cookies? I see the Cookie added correctly, no problems there... And the guestTermsBar template has not been touched, so I'm not sure what to do.
Last reply by Stuart Silvester, -
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- 1 follower
- 2 replies
- 367 views
I've created an announcement that should only appear in one forum and for a few groups of members. I've set the parameters accordingly. However, for one of the groups, the announcement doesn't appear. When I change the group member, the announcement appears. In short, it's as if this group prevents announcements from appearing. But I can't find where it's set. And I confirm that the group is selected (“Citya” below). Installed version : the last one (v4.7.17)
Last reply by ManuTJ, -
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- 1 follower
- 4 replies
- 441 views
I went through the process to change the URL associated with the license we currently hold, and there was no place to actually change the URL. It went through, as now I am being made to pay $15 for another attempt when the first one was free, but again, I never got the opportunity to change it. How do I go about rectifying this? We are currently unable to access our forums due to a domain change.
Last reply by Alexandru, -
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Up until yesterday, notification emails from my site would be shown in mail clients as coming from "Name Of My Website". As of yesterday, they've started to show up as coming from 'noreply@invisioncloudcommunity.com' instead.
Last reply by David N., -
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- 4 followers
- 6 replies
- 562 views
So far, for e-mail notifications, my community-name was shown as a sender. This morning I did the upgrade to v4.7.17 and now only “noreply” is shown. The sender e-mail address is the same, noreply@invisioncloudcommunity.com.
Last reply by David N., -
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How do I get access to the database, on a purchased forum?
Last reply by Jim M, -
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- 15 replies
- 572 views
We have our own license management system based on IPB for our desktop software application. In order to prevent interception of the network traffic, which could be used for software piracy, we encrypt requests and responses between the desktop application and a PHP script on our server. The PHP script then uses the IPB web API to retrieve information about the user's license. The response to the user is encrypted, so they cannot intercept the response to spoof a fake valid license. The system works really well, except for one problem. If any automatic security actions kick in, the entire user base can be blocked from accessing their license info. If one user t…
Last reply by Interferon, -
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- 2 followers
- 21 replies
- 1.3k views
The board that I'm referencing in this post is fairly new (1 month live as of the 20th). I have Friendly URL's enabled, but index.php?/ is still part of the URL. Is there a good reason to rewrite the URL's to eliminate that? Is there an even better reason NOT to rewrite, such as major problems that it may cause? Like I said, the board is new, but there's around 50,000 posts at this point. I don't want to do something that's going to screw things up if the current setup is just fine.
Last reply by Grandma, -
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- 2 followers
- 27 replies
- 4.1k views
Hi, When visiting the admin side, we get the following message ... [[Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] How do we get to reset the theme?
Last reply by HighlanderICT, -
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- 1 follower
- 3 replies
- 406 views
Should be a simple one. The main page of a club does not have an H1
Last reply by CheersnGears, -
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- 2 replies
- 330 views
After installing the critical May security update our community home page is now showing the same count of topics and posts on all forums. The forum statistics block is showing the correct count.
Last reply by CrashPush, -
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- 2 followers
- 2 replies
- 458 views
Cannot translate this one 😉
Last reply by Marc, -
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- 2 followers
- 2 replies
- 526 views
UPDATE `cms_databases` `cms_databases` SET `database_use_categories`='1',`database_allow_club_categories`='1',`database_template_categories`=NULL,`database_template_listing`=NULL,`database_template_display`=NULL,`database_template_form`=NULL,`database_cat_index_type`='0',`database_use_as_page_title`='1',`database_comment_bump`='0',`database_record_approve`=false,`database_tags_noprefixes`=false,`database_featured_settings`='{"featured":0,"perpage":10,"pagination":null,"sort":"record_publish_date","direction":"desc","categories":0}',`database_field_sort`='primary_id_field',`database_fixed_field_settings`='{"record_image":{"image_dims":[0,0],"thumb_dims":[200,200]}}',`data…
Last reply by Marc, -
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- 2 followers
- 8 replies
- 687 views
On our site, the "community" blog is having the URL "/blogs/blog/5-cricket/". Apparently, after renaming the blog, the URL did not sync with the new name. The url by ID alone "/blogs/blog/5" does not work but strangely partial url "/blogs/blog/5-x" works as it does with topics, etc. Please change the URL to "/blogs/blog/5-community" as there is no way to edit its URL in the frontend or ACP.
Last reply by Marc, -
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- 1 follower
- 7 replies
- 817 views
I applied the latest patch yesterday, and since doing this I am seeing repeated errors in my logs. The timing could be coincidence. Today there are ~100 entries do far today. The log entry was triggered by a guest (Guests) The URL of page the error occurred on was https://www.mysite.com/?app=calendar&controller=view&csrfKey=1&get=byMonth&m=6&module=calendar&offset=0io4Ty4Oc&view=overview&y=2024 TypeError: array_slice(): Argument #2 ($offset) must be of type int, string given (0) #0 /home/celiac/public_html/applications/calendar/modules/front/calendar/view.php(596): array_slice(Array, '0io4Ty4Oc', 50) #1 /home/celiac/public_html/applica…
Last reply by Marc, -
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- 2 followers
- 3 replies
- 504 views
Pagination does not take us to the top The problem occurs in both the forum and the admin panel 2024-03-15 08-59-40.mp4 Does anyone else have this problem after updating to 4.7.16?
Last reply by Marc, -
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- 1 follower
- 2 replies
- 423 views
Forum Version: 4.7.16 PHP Version: 8.1.27 Problem Statement: Attempting to use pages->blocks->create new block where Block Type is custom Manual PHP results in binary response on Save. When attempting to save a custom block of this type, it results in what appears to be a binary response. It does not matter what is placed in the Content box, the binary response result is always the same. Screenshot example of usage:
Last reply by Marc, -
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- 2 followers
- 2 replies
- 313 views
Hi, When the privacy setting for a club is set to 'Open', the member is taken to the Club Rules page and are invited to 'Accept' the rules at the foot of the page. However, 'Join club' is displayed again on the Rules page in the Club menu bar. This is causing confusion, as some members will instead click 'Join Club' (which is displayed immediately in their viewport) and they are looped back to the same Rules page. 'Join Club' should not display on the Rules page. I have not tested this for other privacy settings.
Last reply by Marc, -
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- 1 follower
- 4 replies
- 430 views
I am still exploring and testing out. I just bought the beginner forum package and using the existing invision provided domain address https://k330947.invisionservice.com/ Refer attachment Invi1, When trying sign up new member, there is a link "sign in with google" Refer attachment Invi2, there is no google email appear? I am looking for new user sign up with just 1 click registration similar below attachment invi3. I already follow the guide here
Last reply by klreport, -
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- 2 followers
- 4 replies
- 327 views
In pages like this <url> There are 2 links that point to old domain: I think there is an error, also because by clicking, the user is unable to download the files.
Last reply by modman, -
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- 2 followers
- 6 replies
- 392 views
Hi, I noticed these repeated errors in the log: Error: Call to undefined method IPS\core\extensions\core\EditorLocations\Contact::attachmentPermissionCheck() (0) #0 {main} BACKTRACE #0 /init.php(1036): IPS\_Log::log('Error: Call to ...', 'uncaught_except...') #1 [internal function]: IPS\IPS::exceptionHandler(Object(Error)) #2 {main} LOADED HOOKS applications/<app>/hooks/registration.php applications/<app>/hooks/systemMember.php applications/<app>/hooks/memberHook.php applications/<app>/hooks/comment.php Could you provide me with more information? Thank you
Last reply by modman, -
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- 12 replies
- 532 views
I added the latest 2 updates this morning. Now I cannot log-in to my board! Where do I get help to fix this?
Last reply by Stuart Silvester, -
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