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Rikifive

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  1. Rikifive started following Astral Soul
  2. Astral Soul started following Rikifive
  3.    Astral Soul reacted to a post in a topic: Template System
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  6. Rikifive started following Template System
  7. Rikifive replied to HeadStand's post in a topic in Marketplace
    Hello @HeadStand, first, I'd like to say, that it's a great app and we've been using it for years. Unfortunately however it appears, that recently, after we performed a community upgrade around July 20th to be exact, we have encountered an issue - the custom fields suddenly stopped appearing when creating topics. These custom fields were untouched for a long time. We tried disabling every single app and plugin, but the fields still weren't showing up. Just to be sure, I installed your app on fresh local test installation (by the way it doesn't seem like Invision likes this type of troubleshooting for some reason, had to go with workarounds to get the app there) and configured some fields to see if the app works in clean environment - it did, so I started digging in our current configuration of that app. After reverse-engineering all the settings, it turns out, that the "Editor" Field Type; - causes the entire Template Set to stop appearing during topic creation. The fields along with their contents are still normally present in topics created in the past, these just don't show up when creating and editing the topics. When I add fields with other types, these normally show up, but the moment I add an "Editor" field to the set, it causes all to disappear, making topic creation show only the default content field. I've checked if it can be recreated in the aforementioned clean installation, and the same issue occurs. As a workaround, we have been considering swapping the type of that field from "Editor" to "Text Area", which honestly would be fine and works, but even though the settings do not show the following warning in this scenario: - we're still worried it might negatively impact existing content, and there's a lot of it there, so we've decided to not risk losing it, and contact you instead. Is it something you'd be able to patch? Thank you in advance.