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Stuart Silvester

Invision Community Team

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  1. Stuart Silvester
    Stuart Silvester's post in Killed my forum 5.0.4 was marked as the answer   
    Hi,
    It looks like this issue was resolved shortly after you changed the configuration.
    Can you confirm if you're still experiencing the issue?
  2. Stuart Silvester
    Stuart Silvester's post in How Can I Get Missing Images on v5? was marked as the answer   
    Hi,
    I'm sorry about that, I have fixed your trial instance
  3. Stuart Silvester
    Stuart Silvester's post in MFA throwing error related to BaconQrCode library was marked as the answer   
    It looks like your PHP may have had iconv extension disabled, re-enabling the extension will address this issue.
  4. Stuart Silvester
    Stuart Silvester's post in SendGrid Integration Missing in v4.7.20 Beta 3 - Critical was marked as the answer   
    Thanks for letting us know, this should be resolved in the next beta release (very soon).
    We’re moving our focus onto the Postmark integration (we’ve had great experiences working with them). With that we’re marking SendGrid API integration as deprecated, but it will continue to work if you already use it.
  5. Stuart Silvester
    Stuart Silvester's post in Error Code EX0 when trying to view an announcement? was marked as the answer   
    Hi David,
    Please go to AdminCP > Get Support and apply the available patch, this should resolve the problem.
  6. Stuart Silvester
    Stuart Silvester's post in Help! I can't renew my licence. was marked as the answer   
    Looks like the notification may be slightly too early, your license expires in 8 days. You should get an invoice in the next ~24 hours
  7. Stuart Silvester
    Stuart Silvester's post in TypeError: Cannot assign string to property IPS\Dispatcher\_Front::$currentPage of type ?int (0) was marked as the answer   
    We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release.
  8. Stuart Silvester
    Stuart Silvester's post in Blocked tasks: cleanup was marked as the answer   
    You can work around this by changing the 'Remove guest details after' setting on the 'content reporting' page to a large value instead of 'never'. We'll fix this in an upcoming release.
  9. Stuart Silvester
    Stuart Silvester's post in [4.7.19 B3] Hardcoded language string in cachingLog template was marked as the answer   
    It has to be hard coded or not there at all, this special template doesn't get processed for output
  10. Stuart Silvester
    Stuart Silvester's post in Aggressive spam detection of forum posts was marked as the answer   
    Hi,
    In 4.7.19 we changed the default for 'Cloud Spam Content Analysis' to on, it'll only apply to users that have less than 5 posts or haven't posted in 6 months. You can disable this if you wish in AdminCP > Smart Community > Spam Analysis, but I think you may want to change your permissions instead (see below).
    However, it does look like you have guest posting enabled which isn't the 'post before registering' feature, if you prefer to use that feature to have your guests register, you would need to edit the group permissions for 'guests' and remove their ability to post or reply. I know that seems counter-productive but that will allow that feature to work.
  11. Stuart Silvester
    Stuart Silvester's post in Help with Support Requests was marked as the answer   
    We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release.
  12. Stuart Silvester
    Stuart Silvester's post in No notification of deletion requests was marked as the answer   
    That would depend on your notification settings.
    In the AdminCP, Click on the notification/bell icon in the top right, then click notification settings.
    Find "A member requests their account is deleted." and ensure that email notifications are enabled for this notification type.
  13. Stuart Silvester
    Stuart Silvester's post in imageproxy folder was marked as the answer   
    It will be images that are used in posts. If you remove them, the posts that use them will have broken images.
  14. Stuart Silvester
    Stuart Silvester's post in How to replace old favicon? was marked as the answer   
    Browsers will typically use the 'application icon' instead if you have a manifest/web app configured. Have a look at AdminCP > System > Web App.
  15. Stuart Silvester
    Stuart Silvester's post in OutOfRangeException::0 was marked as the answer   
    We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release.
  16. Stuart Silvester
    Stuart Silvester's post in Background task stuck was marked as the answer   
    We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release.
  17. Stuart Silvester
    Stuart Silvester's post in Increase in Redis cache misses was marked as the answer   
    Hi,
    We released a patch earlier today, it contains a fix for these extraneous curly brackets. You can get it from AdminCP > Support.
  18. Stuart Silvester
    Stuart Silvester's post in REST API create message problem was marked as the answer   
    Hi,
    It's an HTTP POST array, "to[]=2" should work for you.
  19. Stuart Silvester
    Stuart Silvester's post in Refused to execute inline script because it violates the following Content Security Policy directive was marked as the answer   
    That sounds like you have a custom Content Security Policy. You would need to adjust it to allow whatever is being blocked that isn't being blocked.
  20. Stuart Silvester
    Stuart Silvester's post in Reoccurring system log entries - How to Fix was marked as the answer   
    Hi!
    That suggests there's an issue saving a file to the datastore on your servers disk. It may be a permissions issue or something else, if you click into one of those logs it may tell you more information about why it cannot write the file.
    I would recommend 
    Checking the permissions on the datastore ( <community-location>/datastore by default ). Deleting all PHP files in the datastore folder
  21. Stuart Silvester
    Stuart Silvester's post in After updating to the latest version Users are not able to validate their email was marked as the answer   
    Hello,
    You have a customised 'registration validation' email template, you will need to restore this and then re-apply your customisations. The validation URL changed in 4.7.18 to add further protection.
  22. Stuart Silvester
    Stuart Silvester's post in Error: Class "RedisException" not found (0) was marked as the answer   
    4.7.18 Beta 3 is now available, please upgrade to address this issue.
  23. Stuart Silvester
    Stuart Silvester's post in 4.7.16 Vulnerabilities - Addressed in 4.7.17? was marked as the answer   
    We reviewed the report now identified as CVE-2024-30162. It was determined this was not a valid issue.
    The issue identified in CVE-2024-30163 was fixed in 4.7.16 as noted in the NIST page and in our release notes flagged as a security release - https://invisioncommunity.com/release-notes/4716-r128/
    It's with noting that if you have security questions or concerns you can reach out to us privately via our contact page.
     
  24. Stuart Silvester
    Stuart Silvester's post in Request: Server Rollback was marked as the answer   
    Hello,
    I have transferred this to a ticket, please keep an eye on your email for a reply.
  25. Stuart Silvester
    Stuart Silvester's post in E-Mails: No sender info after upgrade to v4.7.17 was marked as the answer   
    Hello,
    Thank you for letting us know about this issue. I believe I can see the cause of the problem, we'll work on a fix for this issue.