Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted February 28Feb 28 I'm looking for a solution to extend the validity of all active users and those whose access expired within the last 15 days as compensation. Due to certain circumstances, I’d like to offer them extra time, but I need an efficient way to do this in bulk.Is there a built-in feature or a recommended method (plugin, script, or manual SQL query) to apply this extension easily? I want to avoid handling each user individually if possible.If anyone has experience with this or knows a workaround, please share your insights. Appreciate the help!Thanks!
February 28Feb 28 Community Expert I'm not sure if this would work but you could try to add a grace period to your subscription/product and then update all existing subscriptions/products. E.g. if you made the grace period 15 days days, people would have access still for 15 days after it expires. That likely doesn't fully fit your needs here though. Anything beyond this likely would require some customization if you do not wish to individually do this to all these users.