Sorry about posting this here, but I do not think I have another way to post this.

I have sent two emails to support in the last 48 hours, and I do not think they arrived as I have not received a standard automated response. I do not know if it is my side or yours. Probably mine, but I wanted to see if something unusual is happening.

Thanks,

Steve K.

Hi Steve,

We have your request and it's been assigned to the best team member to help you.

Thanks!

That's my fault, Steve. A few things been moving around in the way we do things internally, and was waiting for some confirmation. I should have let you know, so my apologies. You are all set now though :)

Once again, thank you for your fantastic Tech Support!

steve