We just got our community up and running and loving it.

However, I cannot seem to get the group promotions to work.

In this example, our goal is to promote members of certain secondary groups to other secondary groups. For instance, we want to add anyone in the following groups to a specific secondary group:

I want to be added to the secondary group "Old World."

I have tested this with a member, and they have logged in, but it doesn't work. 

What am I missing here? Do I have to do something else to trigger the promotion? The promotion is on, and this seems simple enough, but I can't get it to work.

Could you please give me an example member? I can then take a look on your site and see what is wrong  there.

Thanks,  yes. An example member is Elveone, who should get Old World. Here is the thread.

Some of the Badges did not carry over from the Forum Transition. - Deadhaus Sonata General - Deadhaus Sonata Forum

 

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

Hah, my first post finds a bug!

 

Thanks for following up on it!