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Posted (edited)

Hi all,

Invision manage the DNS settings for my website. And notification and bulk email works well enough. But I need an email address associated with my website domain. I've created an email account with a third party and supplied the spf information to Invision, which have duly added for me.

I have the IMAP and SMTP information to me from the email provider, but it does not work, no matter what I try. Should I be using other webmail settings since Invision manage DNS for my website?

Apologies if I am missing something obvious.

Edited by Como
  • Como changed the title to Invision Cloud & Email Server Settings
  • Solution
Posted

You would need to contact your email provider to see what is going wrong. This is not something we can correct for you.

A DNS is a DNS, it does not matter where it is hosted. Think of a DNS as an old operator switchboard. When a request comes in for X, the DNS redirects to it's value. Nothing of where that DNS is hosted should inherently cause an issue.

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