Our cloud installation is running super slow/laggy

[DTL2012]

Hi!

Our installation has been running really slow today so I'm wondering if there's a known issue? We haven't made any changes or updates that could cause any issues.

Thanks

Edited April 12 by LiamH

[Marc]

There are no known issues on cloud at present, no. Is there any particular action you are seeing this on more than others?

[DTL2012]

Hey Marc. Nope, seems to be pretty consistent. We are having moments of normal speed but unfortunately short-lived. It's affecting all of our team who are using different devices/networks/geography, so can only assume it's affecting our members too.

Edited April 12 by LiamH

[Marc]

Thanks for getting back to me. I will pass on the information so someone can take a look

[DTL2012]

Thanks Marc, appreciate you!

[Marc]

Please take a look now and let us know

[DTL2012]

Seems to be fixed, thank you. Any idea what was causing it?

[Marc]

Looks like there was an issue on one of the nodes somewhere, which has been resolved and we're monitoring