Jyoti Rani Posted November 17, 2023 Posted November 17, 2023 I have upgraded site on subdomain, Now i want to move those files on root of the site. and there will be change in the URL of the site. Will this work or i have to perform the upgrade again? Please guide
Randy Calvert Posted November 17, 2023 Posted November 17, 2023 You will need to move the files, edit your conf_global.php file, clear your system cache and most likely also fix your license. But you don’t need to run the upgrader. The database would already be upgraded to the latest version. 🙂
Jyoti Rani Posted November 17, 2023 Author Posted November 17, 2023 41 minutes ago, Randy Calvert said: You will need to move the files, edit your conf_global.php file, clear your system cache and most likely also fix your license. But you don’t need to run the upgrader. The database would already be upgraded to the latest version. 🙂 Hi Randy, I have done the same process. But i am not able to see the icons on the site. https://www.marketingcheckpoint.com/ Please have a look.
Jyoti Rani Posted November 17, 2023 Author Posted November 17, 2023 I have created some sub menu with custom code, But they are still pointing to old URL. for e.g. https://beta.marketingcheckpoint.com/mail/send/ this should be moved to https://www.marketingcheckpoint.com/mail/send/. Can you please suggest from where can I change this?
Jyoti Rani Posted November 17, 2023 Author Posted November 17, 2023 1 hour ago, Jyoti Rani said: I have created some sub menu with custom code, But they are still pointing to old URL. for e.g. https://beta.marketingcheckpoint.com/mail/send/ this should be moved to https://www.marketingcheckpoint.com/mail/send/. Can you please suggest from where can I change this? URL issue has been resolved after clearing Cache. Can any one please suggest solution for the Missing icons? You can view on the live site also. I have shared the link too
opentype Posted November 17, 2023 Posted November 17, 2023 It’s the calls to FontAwesome in the theme. You really need to make sure that the theme doesn’t contain hard-coded links and that the cache is completely cleared. It then should automatically load the fonts from the proper location. Marc 1
Jyoti Rani Posted November 17, 2023 Author Posted November 17, 2023 45 minutes ago, opentype said: It’s the calls to FontAwesome in the theme. You really need to make sure that the theme doesn’t contain hard-coded links and that the cache is completely cleared. It then should automatically load the fonts from the proper location. Can you please share the file location where i should add this link?
Marc Posted November 17, 2023 Posted November 17, 2023 28 minutes ago, Jyoti Rani said: Can you please share the file location where i should add this link? opentype was stating there that you should not have hard coded links in your theme there. If you are unsure if this is the case, you would need to contact your theme designer
Jyoti Rani Posted November 17, 2023 Author Posted November 17, 2023 2 hours ago, Marc Stridgen said: opentype was stating there that you should not have hard coded links in your theme there. If you are unsure if this is the case, you would need to contact your theme designer https://www.marketingcheckpoint.com/admin/ - in the admin section only font files are getting pointed to beta.marketingcheckpoint.com . All the other files are working fine Please suggest some solution.
Marc Posted November 17, 2023 Posted November 17, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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