known issue Caching of static media files is problematic

[Simon.AU]

Hi,

This is causing me a lot of grief at the moment. Updating media files (usually PDFs), even old ones (> 6 months old), almost never results in the latest version being loaded on a subsequent refresh - even on other machines on other networks.

This means I end up having to delete the original media file and re-upload it which causes

• more work (need to update the link in the code and re-upload that)
• broken links

Are there any tricks to fooling the CDN to let go of the old version of the media file? I note that the _cb=1694742873 variable changes in the "media URL" reported by the admin control panel, so I would expect the new version to be reflected on the live site.

Many thanks for any assistance. We're often updating documents in a team environment and this is causing some havok!

[Marc]

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

[Simon.AU]

Thanks Marc. Apologies, I see you responded on the 15th but I only received a notification email just now. I usually respond a lot quicker!

David

[Marc]

2 hours ago, Simon.AU said:

Thanks Marc. Apologies, I see you responded on the 15th but I only received a notification email just now. I usually respond a lot quicker!

David

No problem at all 🙂