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Posted

[[Template core/front/global/userBar is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]

Attached a screenshot of error

Could contain: Text

I have tried disabled any third party apps and reverting back to default them as well.

I am unable to find the 'Support Tool'

Posted

Please be advised that I have transferred this to a ticket. Please check your email for further correspondence.

While the support tool did not assist here, you can access it by going to ACP -> Support.

Posted

So I dont have the drop down option so I can not drop down to support. 

This issue is also only for myself and customer can not see this.

The only thing I see Admin - top right support

Could contain: File, Text, Webpage

Could contain: Text, Page

Posted

That is the support tool 🙂.  Please note the first part of my last reply in regards to the issue itself reported, we have moved this to a ticket to investigate further and will be in touch soon. 

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