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Hi Invision Support

I accidentally began a local installation at http://192.168.1.16/ips_6b004/ which was the default option on the installation screen instead of localhost. When I realised that it was going into the ips_6b004 folder, I removed that part from the URL, but hadn't noticed that it wasn't localhost and I then got the test URL license error message. Note that this is after I'd already clicked next to start the installation, which is likely what locked it. However, I'd used a bad MySQL password, so the installation never actually proceeded. Now, when I try to change it in the client area by clicking Change Licensed URL, I see the error below, so can't change it. I'd be grateful if you could please blank it out for me.

Note that I've since installed it ok on localhost.

Could contain: Text, File, Page

Solved by Mark H

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  • Solution

Under the circumstances, I have cleared your Test URL. (Normally that can only be changed when the main URL changes, and since you have no main URL yet that error happens.)

You should be good to go from here. 🙂

 

  • Author

Smashing, thankyou Mark!

It was pretty late at night when this happened so my concentration wasn't quite as it should have been.

You're welcome! And no worries, it happens to all of us. 🙂

 

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