PayPal

[Mercury Forever]

On 9/21/2021 at 5:33 PM, Mark H said:

Please see our Help guide on setting up Paypal:

And note the settings in the section titled "Creating the payment method":

 

I have configured according to the instructions in this guide and I get this error ... how can I get assistance?

Regards,

 

[Marc]

I have split this into its own topic here, as it doesnt appear to be related to what was there previously. I would need more information as to what exactly you have set up? Are you using a subscirption, products or something else? Could you provide me with an example member on your site?

[Mercury Forever]

First of all, thanks Marc for the gesture of separating the case and for answering my question.

On the paypal platform:

1) A "REST API apps" application was created in "live" mode.
2) Get "Client ID" and "Secret"

Then in my trade config:

1) Create a payment method based on paypal
2) The paypal information "Client ID" and "Secret" is entered in the payment method configuration.
3) I have created a subscription plan associated with this payment method.
4) When placing an order and generating the payment, this error occurs.

I have raised a support case, to be able to freely share the detail of the configuration, so as not to expose it in this public space.

Regards,

[Marc]

Thank you. I will take a look at that and get back to you

[Marc]

Did you manage to get this resolved? I noticed we didnt receive a response from you on your ticket