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Posted

Howdy folks, a new user is trying to register the username rjake on my site and is getting the error: "You are not allowed to use that display name on this site.". When I try to add him through the ACP I get the same error. There is no filter in the Ban Settings that should fail this name.

Any idea of where I can look to find the reason? I'm running v4.5.4.2 and everything is up to date.

Many thanks.

Derek

Screen Shot 2021-04-08 at 5.09.26 PM.png

Posted

There are two places to look:

ACPMembers > Member Settings > Ban Settings

What do you have in the non-registerable names tab?

 

And:

What do you have in ACPMembers > Member Settings > Profiles > Profile Settings under allowed characters in display names?

 

 

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