Invision Power Services Xfire Group

[Rymich13]

Invision Power Services Xfire Group

I have been thinking...since IPS Staff use AIM, MSN and what have you, why don't we have a nice big community for the IPS Customers? I have made an Xfire group called "Invision Power Services" (obviously) for us to basically communicate with eachother. Just a simple way of contacting customers and staff for a nice discussion! :) I mean, with all these customers, they only have the forums for PMing to contact eachother, and can be annoying to keep refreshing all the time, plus it's not exactly "instant".

http://www.xfire.com/communities/invisionpower/
Here's a link for all customers. There is absolutely NO "invitation validation", just click "Join" or w/e it is and your in the group of IPS on Xfire!

:D

[Charles]

Or... and here's an idea... you could post here where, you know, everyone already is :)

[Rymich13]

Or... and here's an idea... you could post here where, you know, everyone already is :)

Yes, there's that - but I mean for customers that want to instantly talk and discuss things instead of posting/PMing etc. ;)

[Robulosity2]

There's a chatroom for that

[.Sephiroth.]

Or how about a place where Customers can chat? Such as myself, who have a perpetual license that I pretty much cannot do anything with these days, since there's no renew option anywhere, and everywhere I go, I'm pestered to pay for support I never even freaking used!!!!! Even though the license says I can renew it whenever for $30 a year. That option seems to be missing, and based on information I got from other people, my license must be converted to one of the current ones. Why?

So tell me, does IPS support everything on the resources site? If so, then I can understand. Otherwise, CHANGE IT.

[Charles]

Your Perpetual license gives you perpetual access to download updates to the software. If your support expired a long time ago you will have to just email billing (or submit a ticket to billing in client area) to generate a renewal invoice.

[.Sephiroth.]

You've failed to answer my other question as well, Charles. However, thanks for the quick response.

[Charles]

Well I assumed it was rhetorical :)

We don't support what's in the resources site but we support the site's existence as a license benefit.

[.Sephiroth.]

So if you don't support the mods and stuff posted there, why must I have active support to download stuff you don't support? It doesn't make any sense.

[Charles]

Because it still costs money to host and download those items. Yes, you have to have an active license to enjoy access to that section and many other benefits.

[Mark]

Servers, power, network connections. We really wish these things were free too, but alas.

[.Sephiroth.]

So then that means if I do renew, and I have a problem with one of those resources, I can come directly to IPS and not be shoved away because it's a third party resource? That's what I'm understanding at this point of time.

[Charles]

Now you're just being grumpy for no reason. You know the answer to your own question there :)

It's been this way for literally years here at IPS.