webmaster1

I didn't realize you could change your current email address without access to the previous email address. Thanks!

WIthin the client area it states support only accepts emails from the authorized email addresses on our domain. Our domain email is currently broken and we need to update the TXT and MX records. Since our DNS is pointed to invisioncic.com, we can't provide the needed MX and TXT records nor can we email support and ask them to update the records being we can't use said email, because it is not working. I am currently logged in as a user with an authorized email address here and in the client area, but there seems to be no method of contacting support via official channels other than email. Thanks. p.s. I realize I could unpoint the DNS and then make the needed changes, but could render the site unaccessable via the domain name for days, which is not really an acceptable outcome.

Thanks!

Still having the same issue this morning.

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