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Xugo Studios

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  1. KiwiGym started following Xugo Studios
  2. Xugo Studios

    Ticket System is unbelievably slow

    Xugo Studios posted a post in a topic in Feedback
    In my short experience with IP, I've submitted two tickets, one took about a day for a response IIRC, and my current one has been left open for 36 hours with no response. When I was with vBulletin, they would promptly reply to my ticket within an hour every time. I'd just like to express my overall unhappiness with the extremely poor handling of tickets with this company.