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General Questions

New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here. 

Need assistance? ​🤚​

Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

  1. Commerce: Change Member Group After Subscription Expires

    Joy Rex,
    • 3 replies
    • 267 views
    Joy Rex
    Joy Rex

  2. Profile Viewing Permissions

    PaleoCris,
    • 1 reply
    • 307 views
    Jim M
    Jim M

  3. Just Bought Pages

    christopher herre,
    • 4 replies
    • 550 views
    christopher herre
    christopher herre

  4. Pretty links

    BenCurry,
    • 10 replies
    • 711 views
    Joy Rex
    Joy Rex

  5. Cloud Hosting

    Christopher Finnegan,
    • 3 replies
    • 641 views
    Mark H
    Mark H

  6. Allow Guests to View Signatures

    Tucker_v933,
    • 1 reply
    • 272 views
    newbie LAC
    newbie LAC

  7. How can I get PHP 7 as a cloud customer?

    Simon Woods,
    • 4 replies
    • 506 views
    Rhett
    Rhett

  8. Video Upload

    Raydar,
    • 2 replies
    • 270 views
    Joy Rex
    Joy Rex

  9. How do we hide images in quotes?

    Kjell Iver Johansen,
    • 5 replies
    • 665 views
    Joy Rex
    Joy Rex

  10. How do you ban someone from a specific forum section ?

    dal,
    • 6 replies
    • 384 views
    Adriano Faria
    Adriano Faria

  11. Commerce: Coupon Day $1 Trial

    Michelle McGlade,
    • 0 replies
    • 226 views
    Michelle McGlade
    Michelle McGlade

  12. New cloud community - No theme at all

    mujina,
    • 1 reply
    • 244 views
    Joel R
    Joel R

  13. bulk add users to a group

    BenCurry,
    • 0 replies
    • 191 views
    BenCurry
    BenCurry

  14. Changing From forum.domain.com to domain.com/forum

    Joy Rex,
    • 4 replies
    • 395 views
    Joy Rex
    Joy Rex

  15. Downloads

    Mike Niewold,
    • 4 replies
    • 292 views
    Mike Niewold
    Mike Niewold

  16. Commerce: are chargebacks handled and if so, how?

    Callum MacGregor,
    • 0 replies
    • 220 views
    Callum MacGregor
    Callum MacGregor

  17. question

    Mike Niewold,
    • 12 replies
    • 358 views
    Mike Niewold
    Mike Niewold

  18. Turn On Email Notification for Private Messages

    Raydar,
    • 1 reply
    • 251 views
    Rhett
    Rhett

  19. Q: CName clarification and customize community url

    Jennifer Taylor,
    • 2 replies
    • 261 views
    Jennifer Taylor
    Jennifer Taylor

  20. Not able to insert Media

    Saravana Kumar,
    • 1 reply
    • 247 views
    armypolice_UK
    armypolice_UK

  21. How to ad Google Analytics Code?

    Saravana Kumar,
    • 2 replies
    • 286 views
    Saravana Kumar
    Saravana Kumar

  22. Set Credit Card Options

    BN_IT_Support,
    • 2 replies
    • 277 views
    Mark
    Mark

  23. Sharing Icons

    BN_IT_Support,
    • 2 replies
    • 242 views
    BN_IT_Support
    BN_IT_Support

  24. How To Edit Members Post

    Raydar,
    • 0 replies
    • 239 views
    Raydar
    Raydar

  25. Is this possible: products only for specific user groups?

    FZ,
    • 3 replies
    • 231 views
    FZ
    FZ