We have recently moved our IPS to a new server. After the move the license started giving us error, saying it is expired.
Tried refreshing and even tried resetting it from client area, but every time we just get the following error:
"There was an error communicating with the IPS License Server: . Please try again later or contact IPS technical support for assistance."
The new server is a Plesk 18.0.43 with PHP 7.0.33 (we will be updating it as soon as license is fixed) and IPS 4.1.14.2.
We asked the provider to whitelist the server so we can test if the firewall was blocking us and that was not the case either.
Any suggestions?
Thanks