Technical Problems
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Classic self-hosted technical help
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Problems related to your server or other classic, self-hosted edition issues.
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- Last reply by Jim M,
22,949 topics in this forum
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I created a new type of Commerce package for a client, and when trying to clone it an error is thrown. Here's the stacktrace: Error thrown with message "Access to undeclared static property IPS\premium\Package\Premium::$packageDatabaseColumns" Stacktrace: #6 Error in \applications\nexus\sources\Package\Package.php:264 #5 IPS\nexus\_Package:__clone in \system\Node\Controller.php:915 #4 IPS\Node\_Controller:copy in \system\Dispatcher\Controller.php:107 #3 IPS\Dispatcher\_Controller:execute in \system\Node\Controller.php:69 #2 IPS\Node\_Controller:execute in \applications\nexus\modules\admin\store\packages.php:46 #1 IPS\nexus\modules\admin\store\_packages:execute in…
Last reply by Marc, -
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- 2 followers
- 2 replies
- 530 views
I would like my moderators to create and manage stock replies. Since stock replies can be created in ACP only, I have given them an ACP access for the area: This is how they now see the area in ACP if there are no replies. Moderators cannot create new replies. If there are replies created by administrator, they can only see the list, no editing. Do I miss any other permission here, or does it work as designed? The permission is called “Manage Stock replies”, but there is nothing my moderators can manage here. 🤨
Last reply by Marc, -
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- 2 followers
- 3 replies
- 404 views
I have disabled comments and reviews in Downloads and they keep showing up in the embedItemStats template as follows: Although the file has a comment and review, they are disabled in the category: They shouldn't appear. It missing the second parameter in the template call: {template="embedItemStats" group="embed" app="core" params="$item"}
Last reply by Marc, -
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- 4 followers
- 29 replies
- 2.2k views
Hi, we have this issue wherein, we have members reported to us that they can see other clubs activities even though they are not part of that club/group. Is there a work around on this? We need to make sure that members/users don't see any activities of clubs that they are not belong or part of the club. -Allan
Last reply by Marc, -
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- 3 followers
- 3 replies
- 363 views
Database filters in pages no longer work I'm not sure if it's because of the 4.7.16 update, but the database filters in pages no longer work. Database categories work. However, the filtering of the data records no longer works, where these are only saved in a database without categories. Since we are still in the development phase, we have reset the templates to IPS default, but unsuccessfully. We also deactivated all plugins. But also unsuccessfully. We have checked the databases and the fields, but have not found any deviations. At least yesterday afternoon, after German time, everything still worked. Since then, this error message still appear…
Last reply by Stuart Silvester, -
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- 2 followers
- 5 replies
- 522 views
Reporting it as it just occurred on my live site... UPDATE `core_members_known_ip_addresses` `core_members_known_ip_addresses` SET `ip_address`='' WHERE ip_address != '' AND last_seen <1709136738 IPS\Db\Exception: Duplicate entry '0138fdaa72c8135e62b3487f5be7b11d-2970-' for key 'PRIMARY' (1062) #0 /home/fbaeefdf/live.ynwa.tv/system/Db/Db.php(1159): IPS\_Db->preparedQuery() #1 /home/fbaeefdf/live.ynwa.tv/applications/core/extensions/core/IpAddresses/Logins.php(33): IPS\_Db->update() #2 /home/fbaeefdf/live.ynwa.tv/system/Member/Member.php(6504): IPS\core\extensions\core\IpAddresses\_Logins->pruneIpAddresses() #3 /home/fbaeefdf/live.ynwa.tv/applications/core/…
Last reply by Nathan Explosion, -
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- 3 followers
- 9 replies
- 646 views
I'm having issues adding Adsense to my forum. Is there an easier way? I get this error in the preview: Previews for adverts containing javascript are disabled in the admin control panel for security reasons. I'm not seeing any adds on my forum either.
Last reply by Marc, -
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- 2 followers
- 9 replies
- 930 views
Hello, I've got a problem with a product that expired. The system changed the member's user group after expiration. Then a few days layer the payment went through but the user group was not updated. See attachment. The payment was done on the 19th February. It should have been done the 9th of February. PayPal automated payment went through but ACP did not get that payment. What was the problem here? Member= brose2019 If you log in ACP you will be able to see the expired invoice. But in the attachment you will also see the payment I got from PayPal. How can I fix issue? And now that the user paid, how can I restablish the renewals and have t…
Last reply by Marc, -
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- 1 follower
- 4 replies
- 346 views
I know you can mark a forum as read but I have a different question. I have users who read an individual forum thread or post and then want to come back and answer it later instead of now when they click on it. It automatically marks a post as read once you click on it. Is there a setting or way to mark that post unread once read?
Last reply by Daniel F, -
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I've been trying to upgrade to latest and I'm getting this error. I CAN access thru SSH and SFTP to my server, but the install script keep saying this message. Help is appreciated Regards Ricardo
Last reply by Marc, -
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- 1 follower
- 2 replies
- 331 views
Hi, We still on build 4.7.14 (we will update to latest build in a month or so), I just notice notify for security patch, but it seem: "an important security related fix for Commerce users". We do not use commerce at our forum, so it fine to wait for our update for next month? Thanks.
Last reply by abobader, -
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The template parameters for "nexus > global > forms > businessAddress" are the following: $name, $value, $googleApiKey, $minimize=FALSE, $requireFullAddress=TRUE, $htmlId=NULLs, $vat=FALSE The $htmlId parameter wrongly uses NULLs (extra s at the end) instead of NULL.
Last reply by teraßyte, -
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- 2 followers
- 2 replies
- 317 views
Just upgraded to 4.7.16, and the update appears to have broken the Combined Fluid View logic. I have two top-level forums in my community that have several sub-forums, that are both set with 'Combined Fluid View'. Instead of displaying topics from just the top-level + sub-forums, these forums now pull topics from every other forum across my community, including Club forums. An image to illustrate: Note that all four of the topics displayed on the left hand side, above, are from completely different forums outside of the 'Sonic News' forum. Could we get a hotfix in to resolve this issue? Otherwise, my option would be to disable Combined Fluid View on t…
Last reply by Dreadknux, -
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- 1 follower
- 1 reply
- 288 views
Dear Team, How to deal with this error . [[Template core/front/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the to restore the default theme.]]
Last reply by Marc, -
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- 1 reply
- 329 views
I'm listing a new product in my store and need the buyer to answer some questions during the purchase. In the Product Setting page, I know I can add Custom Fields to create inputs. I have an input type Select with some options, and I want the form to display different questions based on the option selected. Is it possible to dynamically change the questions based on the selected option?
Last reply by Jim M, -
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- 3 followers
- 13 replies
- 969 views
Hi, I have a site that only has 11 Posts that I primarily use as a website for viewing with no interaction with members, I don't take members. But my hosting company contacted me to tell me that the Database is unusually large of 14gb. Is there anything I can do to possibly clean this up?
Last reply by ToeJam, -
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- 2 replies
- 402 views
I am trying to install the new security patch on my software and I'm not able to do so. I'm including the errors I'm getting in screenshot form. I downloaded the package as it asked me to, and when I click Continue, I get the error in the next screen.
Last reply by LittleFang, -
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- 2 followers
- 4 replies
- 526 views
Hi, We have this particular issue where when you type in editor then it refreshes and the ajax request is CSRF, screenshot below redirects to this page https://portal.thetechtribe.com/community/login/?ref=aHR0cHM6Ly9wb3J0YWwudGhldGVjaHRyaWJlLmNvbS9jb21tdW5pdHkvdG9waWMvMjE3NTktdGhlLXRyaWJhbC1wb3J0YWwtaXMtcmVmcmVzaGluZy1yYW5kb21seS9wYWdlLzMvP2NzcmZLZXk9MzI0M2E3MWViYzE2ZmRhNGRiMGJiYWFiMmUwM2I2ZTUmZ2V0VXBsb2FkZXI9dG9waWNfY29tbWVudF8yMTc1OQ== And this is the actual URL https://portal.thetechtribe.com/community/topic/21759-the-tribal-portal-is-refreshing-randomly/page/3/?csrfKey=3243a71ebc16fda4db0bbaab2e03b6e5&getUploader=topic_comment_21759 G…
Last reply by stoo2000, -
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I think that there may be something wrong with my forum. My sidebar is not updating the post count and the gallery photo sidebar is not updating as well. The only way to get the post count to update is to clear the chance. However, when I clear the cache the photo disappears from the sidebar. Does anyone have any idea what could be going on?
Last reply by Marc, -
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- 1 follower
- 7 replies
- 1k views
Yes for real, I disabled the login as my site was getting spammed by bot accounts but I didn't think that would include the ACP, my bad I know. Anyway to get access back?
Last reply by Madiakz, -
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- 1 reply
- 407 views
Hello, I was wondering how I would go about changing the yellow tags on each post to different color, I looked everywhere in the settings and couldn't find out how to change it. My theme is ipsfocus Dimension.
Last reply by teraßyte, -
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- 2 followers
- 21 replies
- 770 views
Hi We use opensearch and are on the latest ipb version. When I search as an admin I see 9 results for a term but when I use a test account with permissions (currently guest has no access) to read that forum, they can browse threads and see the thread I am searching for, they get no results. Is there something obvious I am missing? The test account primary group is "Member" but that group doesnt have read/write of the forums but they are part of a secondary group that has full access. Thanks
Last reply by Jim M, -
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- 2 followers
- 2 replies
- 423 views
We require updates to be done manually, is it possible to get the patch so that it can be done via manual update procedures?
Last reply by Marc, -
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- 2 followers
- 21 replies
- 1.3k views
Hello, I am trying to unarchive a topic. I clicked the Moderation Actions drop down and chose "Unarchive". The topic still shows as archived. Now "Unarchive" is no longer displayed in the drop down.
Last reply by Marc, -
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- 2 followers
- 1 reply
- 399 views
There is some unused code in the Authy handler file /system/MFA/Authy/Handler.php in the verifyApiKey() function at the end of the file: public static function verifyApiKey( $val ) { try { return \IPS\Http\Url::external("https://api.authy.com/protected/json/app/details")->setQueryString( 'api_key', $val )->request()->get()->decodeJson(); } catch ( \IPS\Http\Request\Exception $e ) { throw new \DomainException( $e->getMessage() ); } if ( !$response['success'] ) { throw new \DomainException( $response['message'] ); } } The IF after the TRY/CATCH is never executed, it either returns inside the TRY or throws an exceptio…
Last reply by Jim M, -
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