Invision Insider
Find news, announcements and posts by the Invision Community team. Follow this forum for your official news.
Welcome to our Invision Insider!
Invision Insights: These are our weekly, round-up posts sharing a highlight reel of what was happening this week.
Beta Announcements: If you like taking new features for a spin and trying out the latest version before it is officially released, opt in to be a beta tester. You can use the beta on your site and provide feedback and report bugs in a *dedicated forum. *coming soon!
Release Webinars: We host monthly release webinars to walk you through the latest changes. Join those events or catch up by watching later.
78 topics in this forum
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Welcome to this week's Invision Insight! The Team have been hard at work finishing up the Gallery refresh, which is now available for testing (more on this later). I am in the process of drafting up a new edition of community tips; publishing date yet to be confirmed. I do hope these are helpful not only to those communities that are starting out, but also to the larger and more established communities out there that are looking for ways to adapt and grow. If you haven't yet read the blog entry, I have linked to it below. If you have something you would like me to write about specifically or have subject matter you'd like me to talk about, then by all means let …
Last reply by Gary, -
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Are you planning your week? Getting ready for the start of a new month? Plan to join us for (or catch the replay of) our February release chat. Happy to take your questions now so we can cover those live. 😀
Last reply by Olivia Clark, -
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We recently announced large updates to Gallery: You can now play with the new version of Gallery here on our site. Give it a try! https://invisioncommunity.com/gallery/
Last reply by Charles, -
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Welcome to this year's first Invision Insight! And welcome to 2023 everyone! 🎉 After a very busy 2022, we have so much more coming to you this year! There has been so much work happening behind the scenes and I can't wait to share some of it with you in this edition. For those keen eyes, we would like to introduce a new forum in our community called Invision Insider. In an effort to keep our clients more informed on everything Invision Community, we thought it a great idea to provide a central place for all news and updates including Invision Insights, beta announcements and release webinars. You may recognise the majority of topics already in this forum, but as…
Last reply by Randy Calvert, -
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Welcome to this week's Invision Insight! Whilst the weather gets warmer Down Under and colder to those in the northern hemisphere, we are nearing the end of our 20th year of Invision Community! So much has been achieved through the years and 2022 specifically is no exception. I felt it couldn't be a better time to approach our team to participate in this week's Invision Insight. I'll share their take below. Before we get to that though, if you didn't get a chance to attend yesterday's Content Curation event, don't fret! You can watch the video and discuss your thoughts below. Invision Community Team Insight During the week I took it upon m…
Last reply by All Astronauts, -
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Welcome to this week's Invision Insight! Well doesn't time just fly by?! We are a little over two weeks away from Christmas and well into the holiday season! I hope everyone's got their presents ready or at least has an idea of what to buy for their loved ones. I'm a last-minute man so I have so much time left before joining the crowds... 😅 For those following the World Cup ⚽, despite Australia being knocked out of the tournament by Argentina, my equally supported team from my roots, Portugal, has made it through to the quarterfinals! 🎉 I would love to hear what you are up to and are most excited about this time of year. To keep you in the loop with In…
Last reply by Gary, -
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Our December Year in Review and 2023 Preview Chat is complete! Thank you to those who joined us live and thank you to those who will watch the replay. @Mattand @Charles discussed what we delivered in 2022 and shared some insights on what to expect for 2023. It’s great to hear them chat about the meaning behind our deliverables and hear their excitement for what’s to come. Watch the video, share your thoughts and let us know what questions you have! We look forward to sharing our 2023 journey with you! 🎉
Last reply by Gary, -
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Welcome to this week's Invision Insight! We are getting so close to the silly season and whilst things may be slowing down for 2022, we are so excited for what is to come in 2023! I am really enjoying the engagement from everyone lately and I want to take this opportunity to give you some confidence or relief, whichever is more relevant. Any feature suggestions, bug fixes or reports are all actively read and reviewed, and whilst I cannot promise every single thing will be implemented, it is definitely noticed and appreciated by the team. I thought it a good idea to address this having seen a few comments on Invision Community regarding not getting an answer to y…
Last reply by Gary, -
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Welcome to the very first Invision Insight, hosted by yours truly! 😎 I'm excited to connect with you each week to share what's happening inside Invision Community. For those that haven't yet seen me making my way around this community, I'm Gary, and I have just recently joined the Customer Service team at Invision Community. We are currently working hard to close out our 20th year in business on a high note! There are still so many things to look forward to before the year is done though, and I wanted to give you all a few things to keep your eyes out for. It truly is a testament to the hard work, motivation and dedication of the entire team, and we thank e…
Last reply by Gary, -
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Happy Hump Day! Sort of… I have a bit of news to share with you: this will be my last Hump Day as I am stepping down from Invision Community. 😢 I am transitioning to a new role at Amazon. I’ll be creating content and engagement solutions for AWS. I’d like to take a moment to thank this community for welcoming me with open arms. When I first started my journey as an Invision Community team member, I focused on community advocacy and connecting clients with the team. We quickly realized my, um... exuberance was better suited in marketing and sales. Creating content around Invision Community opened my eyes even further to how brilliantly crafted this …
Last reply by SeNioR-, -
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In Invision Community's November Release Live Webinar, we discuss a few key features included in the next platform update. @Charles gave us a review of some new moderation actions and more additions to our Events App. We also covered the switch to PHP8 that is effective with this release. Also, thank you David for your question! We are excited to bring the functionality for "paid events" to the Events App. This is in the early planning stages but we are happy to tease such a wonderful addition since it is "in the works". 🎉 Do you have a question about the November 2022 release? Feel free to ask in this topic. Did you …
Last reply by Charles, -
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Our November release chat is tomorrow! If yo have any questions you want us to cover live, please reply here or in the Event comments.
Last reply by Charles, -
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Invision Community is growing! We are excited to welcome a new team member to our Customer Service team so we can better serve you! Please help me welcome …🥁… @Gary! Gary has been a long-time fan and user of Invision Community. We are excited to have his experience and fresh perspective on our team. This is what he had to say… Share with us why you wanted to join the Invision Community team. I have been a huge fan of forum software and creating websites in general for so many years and stumbled upon Invision Power Board whilst I was still in high school (circa 2004-2005). The first forum I created was on Invisionfree (that brin…
Last reply by Gary, -
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Happy Hump Day, team! Sort of. 😔 One of Invision Community's founding fathers, @Rikki, is amicably moving on from Invision Community to pursue another exciting opportunity. This is his last week with us. He has a few parting words to share with you: Rikki has been an instrumental player in Invision Community's success; we're bummed to see him go, but at the same time excited for him to spread his wings. Please leave some well wishes for Rikki in the comments! --- Speaking of the team, @Matt Finger wrote a new dev blog post touching on the PHP8 Compatibility Scanner, our Pre-Upgrade Resource Checker and a full change log for our upcomi…
Last reply by The Old Man, -
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In Invision Community's October Release Live Webinar, we discuss a few key features included in the next platform update. @Charles showcases our new Events application which now features a visually stunning overview page. He also answers a few questions clients submitted to @Olivia Clark, including how to use the app for physical versus online events, what to do if your community doesn't offer many events and more. We also talk about adding support for OpenSearch 2.1, adding application filters for new reports in the Moderator Control Panel's report center, as well as updating Graphql library to 14.11.6. Do you have a question about the October 2022 releas…
Last reply by kmk, -
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Happy Hump Day. Identifying what members are frequently searching for is an important job for community managers. Built directly into the statistics panel of your ACP is a section that includes the most-searched-for keywords. Understanding what people search for helps you: Improve upon those items Create more content around the term(s) Provide further clarity for people who search for the word or phrase in the future Because of the importance of search, we made some major improvements! You may have noticed Invision Community introduced an update to our Search Bar user interface. @AlexJ certainly did 😜. Previously, the …
Last reply by Enrico Acchiardo, -
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We are hosting our first live video stream to chat about our October release. This is a trial we are doing to see if everyone likes it and may start doing them with each release. Since it's a trial, please forgive us if we mess up or are otherwise awkward 🙂 Feel free to post questions in the comments on the Event entry and we will try to cover some in the video.
Last reply by nodle, -
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Happy Hump Day, team! Did you check out the Events blog yet? If you haven't, give it a read because... we're leaning in. 😎 The Invision Community team wants to add a few online events to our Calendar. These events will center around: Best practices regarding community management Features of the platform you'd like more clarity on Have another idea for a topic? Feel free to weigh in If interested, you will have the chance to RSVP to the event. More on that to come. We want to host events that YOU actually care about. Please take this opportunity to leave a comment with a topic you'd be interested in us covering in detail. …
Last reply by Randy Calvert, -
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Happy Hump Day, team! Shout-out to @nodle for being a big fan of these posts. 👏 In today's community management hump day topic, I wanted to chat about one of the most powerful ways you can inspire kindness throughout your community. Kindness is an essential ingredient to a successful community. 😌 I know it's a little cheesy, but it's important. Some times you may experience negative players attempting to derail your day because, well... misery loves company. In my experience, one of the most profound ways to fight toxicity in an online community is by... not fighting at all. Instead, it’s by offering kindness to those who need it the most. That’s done through u…
Last reply by BGP, -
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Happy Hump Day, team! Last week, I shared a preview of some of the live community updates we're releasing. Our own community is already integrated with some of them, including who's typing a response, who's viewing a topic and sentiment analysis. Read more about them here: There's another new feature that I want to touch on: video streaming. Pretty soon, we'll be offering the ability to upload and then stream video content straight to your Invision Community-powered community. This is a great opportunity to offer video content directly onto your community and dissuade members from leaving to check things out on other streaming platforms like YouTube…
Last reply by opentype, -
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Happy Hump Day, team. Offering opportunities for engagement is one of the cornerstones of the Invision Community platform. I'm curious to know how you incentivize your members to engage? Ways to create engagement: Engagement happens when you can successfully inspire emotion in others. Creating content that invokes a reaction / action (hopefully positive) is one major way to contribute towards engagement. Some communities' purpose is to offer information, educate and sell, but if they can also incorporate avenues for their audience to engage it will help strengthen the brand's presence and foster trust. Invision Community tactics to create e…
Last reply by Jordan Miller, -
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Happy Hump Day, team. I'm curious to know if you're utilizing the subscriptions feature in your community. 🤔 Or, at the very least, have you thought about it? Subscriptions feel exclusive and elevates the brand imo. I personally use a subscription component in my community. It offers members additional access, as well as an ad free experience, but it's not something I've leaned into as much as I'd like to. However, I love the potential of it and want to chat with you about it. It might be a good time to strategize using subscriptions as businesses figure out how to navigate through the topsy-turvy markets and unpredictability nature of the global econom…
Last reply by SjorsK, -
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If you had a magic wand to create a new feature or functionality within Invision Community, what would it be? I'm especially interested in your thoughts for features or improvements to the discussion engine (aka forums), workflows around that such as moderation, reporting content and members, issuing warnings, etc. Here's a list of updates and fixes from our developers made in the last 7 days:
Last reply by My Sharona, -
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Happy Hump Day, team! Hope you had a great New Year. I've been thinking a lot about our Clubs feature (yeah, I'm cool like that 🤗). I get asked a lot of questions about Clubs when I'm chatting with prospective clients interested in starting a community with us. I feel like they're a seriously underutilized feature. I was curious to see if any of you are currently using Clubs, and what you like about them / areas of improvement. A Club... Creates new pathways for members to venture into and contribute. Offers new opportunities for a variety of content. Are self-managed by its Club leader, allowing for moderators to focus their attention el…
Last reply by Pescao6, -
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Happy Hump Day. Creating a community has so many awesome benefits to your business, however there are certainly times where the going gets tough. Every community leader runs into pain points during their community building journey; it's totally normal (and even an expected part of the process). A few of these pain points could include: Low engagement Lack of content Trouble finding good moderators Bringing an idea or concept to life I know for me in my own community, one of my biggest hurdles is feeling like there's not enough time in the day (or year 😝) to accomplish all the things I want to. I think that's a good thing, but still..…
Last reply by Pescao6, -
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