Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Trying to upgrade to latest IPB version - Database Issue
- Last reply by Jim M,
23,004 topics in this forum
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- 1 follower
- 2 replies
- 356 views
Hi, I noticed that IP.Board sends support ticket URLs to bing via the Indexnow service when there is a new response. Since support tickets are private, not public, shouldn't they be exempt from this feature? Also because a false request will always be sent, as Bing (or others) will never be able to access and recognize the new content. Thanks
Last reply by modman, -
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This issue is reproducible only on a page with 2 editors with each having a different area assigned: Create a page with 2 editors in it. Let's say the editors use the following keys in the same application: EditorA EditorB Case 1: Disable the button ONLY for editor A The button is disabled for both editors A and B. Case 2: Disable the button ONLY for editor B The button is visible for both editors A and B. === If you have 2 editors (A & B) that use 2 different areas on the same page, the cached result of the first editor (A) displayed on the page is always used for the second edi…
Last reply by Daniel F, -
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- 1 reply
- 402 views
My question is as follows: will version v4 receive support for PHP 8.2?
Last reply by Jim M, -
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- 4 followers
- 15 replies
- 1.4k views
Hi, I got an email from Stripe about my integration with Invision Community stating: I am on the latest version of Invision Community (v4.7.16) so why is it using an outdated version of Stripe's API? I tried to find it in my community configuration to see if I can update it myself but cannot find it. Any help on this would be appreciated. Thank you.
Last reply by Stuart Silvester, -
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In the file /system/File/Amazon.php inside the function deleteContainer() this code is executed when adding a new delete task to delete the files in a bucket folder (container): /* Turn on task */ \IPS\Db::i()->update( 'core_tasks', array( 'enabled' => 1 ), array( '`key`=?', 's3_delete' ) ); The problem is that the task's key is not s3_delete but s3Delete (no space + capitalized). This causes the task to delete the S3 files to not activate correctly. The same issue is also present inside the code of the s3Delete task to disable itself in 2 different locations. Lines 44-50: if ( !( $obj instanceof \IPS\File\Amazon ) ) { /* Cl…
Last reply by teraßyte, -
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- 1 follower
- 2 replies
- 639 views
When adding an announcement it's possible to select an ending date before the starting date. When that happens that announcement will never show. Example: Start date: 26 March End date: 7 March (instead of 7 April) When adding/editing an announcement, it should throw an error if the end date comes before the starting one.
Last reply by teraßyte, -
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- 2 followers
- 1 reply
- 250 views
Is there any mechanism to delete images that were uploaded by members over 5 years ago, for example? My board is starting to consume more space than I'd like on my server, and I thought this could be a quick win.
Last reply by Marc, -
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- 2 followers
- 8 replies
- 1.1k views
Stripe supports direct debit. Does the invision stripe integration support direct debit? Is it possible to specifically select to only allow direct debit on a product with renewals, and exclude card payment option? If not, is it possible for stripe to integrate the above. These are very important as due to 2FA if a reaccuring card transaction is changed in amount, their card renewal payment will fail. With direct debit, it is possible to increase or decrease the membership price, as long as you give notice to the customer. This will avoid failed payments.
Last reply by Marc, -
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- 1 follower
- 5 replies
- 273 views
The user cannot buy a subscription. He does not see a buy button. A user has ID 197021.
Last reply by Daniel F, -
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- 2 replies
- 269 views
Is there a default export to XLS or CSV for payments > transactions? If not is there a 3rd party tool out there?
Last reply by John Horton, -
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- 2 followers
- 3 replies
- 742 views
Same story, again. This is getting beyond frustrating.
Last reply by Matt, -
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- 2 followers
- 1 reply
- 295 views
A user had a monthly subscription ending 22nd of May. He has upgraded to a half-year subscription. The expiration date of the subscription has not changed. It still shows 22nd of May. Nothing has been done manually. The user in question has an ID 293449. Can you please check what is false and instruct what I have to do, to grant him his paid subscription term.
Last reply by Marc, -
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- 2 followers
- 2 replies
- 299 views
This is probably works as designed. But... We have the lot of clubs on the site. The club members are subscribed to the club and club forum (club feature). If a new topic is posted in the club, the members who have not logged in more than three months, do not get any notification about new topics in the clubs. Even if they log in after 4 months. Nor in the notification list, neither per e-mail. Nothing. They do not check clubs and do not see that someone asks something there. We have club members that create new topics in older clubs, but nobody replies. Is there any possibility to inform subscribed club members about new topics per e-mail? I know that I can cha…
Last reply by Marc, -
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- 1 follower
- 6 replies
- 429 views
I added these alternative payment methods via Stripe where they are active and configured but when I try to pay, I receive the error: An error occurred while processing the payment. Try a different payment method or contact us for assistance. Payments by credit card and Paypal work without problems, the errors are only present with the alternative systems that I added yesterday, marked in the red box: When I created these payment methods I inserted these values by copying them from the existing one I already had (working): Stripe secret key Stripe public key Webhook Signing Secret Questions: Could this be the problem? I …
Last reply by modman, -
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- 1 follower
- 1 reply
- 487 views
So I went ahead and upgraded to the most recent version but it seems to be missing the forums module. I didn't think anything of it when it said that it was incompatible in the upgrade script (like a dummy, I'm like why would it have a problem with that?) Well it did. I went and downloaded it direct from the site and forums is completely missing from the download. Any help would be appreciated: I went ahead and restored my site back to my backup from yesterday. But help to resolve this so I can upgrade would be great.
Last reply by Ryan Ashbrook, -
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- 2 followers
- 9 replies
- 500 views
Please see our client info notes for more information.
Last reply by Marc, -
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- 3 followers
- 8 replies
- 606 views
Is it possible to check what is using all of our disk space? Also, Is there a place to see how many download files we have stored through the website hosting.
Last reply by Jim M, -
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This exception is thrown when editing a member's Warnings & Restrictions from an ACP profile: Whoops\Exception\ErrorException thrown with message "Undefined array key "idm_block_submissions"" Stacktrace: #7 Whoops\Exception\ErrorException in \system\Patterns\Bitwise.php:112 #6 Whoops\Run:handleError in \system\Patterns\Bitwise.php:112 #5 IPS\Patterns\_Bitwise:offsetGet in \applications\downloads\extensions\core\MemberRestrictions\Downloads.php:48 #4 IPS\downloads\extensions\core\MemberRestrictions\_Downloads:save in \applications\core\extensions\core\MemberACPProfileBlocks\Warnings.php:130 #3 IPS\core\extensions\core\MemberACPProfileBlocks\_Warnings:edit in \appli…
Last reply by Jim M, -
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- 2 followers
- 16 replies
- 893 views
I can't delete a topic, I have all the permissions to do this. When I try it I get this error: DELETE FROM `iBBS_core_search_index_tags` WHERE index_id IN( SELECT index_id FROM `iBBS_core_search_index` AS `core_search_index` WHERE index_class='IPS\forums\Topic' AND index_item_id=102880 ) IPS\Db\Exception: Table './chapala_chapala_com/iBBS_core_search_index' is marked as crashed and should be repaired (145) #0 /home/chapala/public_html/webboard/system/Db/Db.php(1300): IPS\_Db->preparedQuery('/*chapala_chapa...', Array) #1 /home/chapala/public_html/webboard/system/Content/Search/Mysql/Index.php(363): IPS\_Db->delete('core_search_ind...', Array) #2 /hom…
Last reply by David Tingen, -
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- 2 followers
- 1 reply
- 272 views
Hello guys, How i can fix this?
Last reply by Marc, -
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- 2 followers
- 15 replies
- 768 views
Last week a new member signed up and posted a spam link to a dating site, then today a member with 15k+ posts made the exact same post. Something not right with this
Last reply by marklcfc, -
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- 1 reply
- 285 views
Good afternoon! I wanted to set up a dropdown menu just like yours, but I want a button with a direct link. How is this dropdown menu done?
Last reply by Jim M, -
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- 2 followers
- 4 replies
- 531 views
Hi, will this feature be available in IPB WYSIWYG shortcut? Basically, nearly every application in the world uses the universal CTRL-K keyboard combination to bring up their equivalent of the "Insert URL" window when you've selected some text and pressed that keyboard shortcut. I always just assumed it was because CKEditor didn't support it. However, I just checked their website and see that it does actually support it (from this page😞
Last reply by Allan - TheTechTribe, -
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- 1 follower
- 1 reply
- 268 views
I'm trying to apply the most recent patch and in the error log I'm getting this: ------------- Mon, 06 May 2024 20:31:10 +0000 Exception::0 Could not list the files in the zip #0 /var/www/brfcs/admin/upgrade/extract.php(643): Extractor->extract(0) #1 {main} ------------- Almost sounds like the file it's downloaded is corrupt, but if I download it to my local machine it unpacks fine.
Last reply by Randy Calvert, -
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- 4 replies
- 387 views
It is showing that I have successfully uploaded a photo (I tried PNG and JPEG with same result) but then it is just showing a big gray box. Is there a setting I'm missing?
Last reply by Jim M, -
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