Jump to content

Auto Welcome Support

Featured Replies

I've been experiencing this:

Screen_Shot_2015-07-18_at_6.48.37_PM.thu

They aren't spam accounts, because when I go into the members area, there's no accounts listed. So I'm not sure why it's happening. I just upgraded to the latest version though, so hopefully that helps to solve it.

  • Replies 866
  • Views 74.8k
  • Created
  • Last Reply

Top Posters In This Topic

Most Popular Posts

  • I've got a new update ready that is just being tested a bit more by a few others and then will be released soon. (Because of the previous update causing problems, I'm a bit more cautious this release.

  • Michael.J
    Michael.J

    The Auto Welcome app has been updated with IP.Board 4.2.x compatibility and several more bug fixes. Full list of changes below IP.Board 4.2.x compatibly update. Status updates should now

  • Michael.J
    Michael.J

    The Auto Welcome app has been updated with a few more bug fixes and re-organizing of the admin settings. I've also confirmed IP.Board 4.3.x compatibility as well.

Posted Images

Had that issue with 2.4.2, not sure about this version yet.

  • Author

I've been experiencing this:

They aren't spam accounts, because when I go into the members area, there's no accounts listed. So I'm not sure why it's happening. I just upgraded to the latest version though, so hopefully that helps to solve it.

Are you using v2.4.4? If you had a SSO/Facebook signup that enters their display name back is flagged as a spam account, IPB deletes that member straight away. But the very latest version of the app should exclude those accounts with no usernames for now.

Are you using v2.4.4? If you had a SSO/Facebook signup that enters their display name back is flagged as a spam account, IPB deletes that member straight away. But the very latest version of the app should exclude those accounts with no usernames for now.

I'm not using Facebook, so I'm not sure. I think they were spam accounts though that were not getting fully deleted due to my settings. I've added a question and answer to the registration form, and it seems to have stopped. So I don't believe it was anything to do with the app. Thank you for responding so quickly though, I appreciate it!

  • Author

I'm seeking support from users of this application in help in getting IPS to re-add a critical feature for the Auto Welcome app that used to exist in IPB 3.4. I'd appreciate any support for the need for this feature here.

2.4.4 is not creating welcome topic on my board.

  • Author

2.4.4 is not creating welcome topic on my board.

Can you take a screenshot of all your topic settings?

Sure...

SNAG-0001.thumb.gif.ab5b0386d9108a2b8de6

btw, for now I switched back to 2.4.2 and it works fine.

  • Author

btw, for now I switched back to 2.4.2 and it works fine.

That's very strange, don't think there were any changes in topics. I'll need to troubleshoot this on your board with ftp and acp login details.

PM sent.

I uninstalled, reinstalled and it seems to be working :)

  • 2 weeks later...

I just noticed that in auto Welcome topic IP listed in upper right corner of the post is new member IP not mine despite me being set as topic's author:

SNAG-0001.thumb.gif.5db6472aee016ab32bb6

Is that by design?

  • Author

I just noticed that in auto Welcome topic IP listed in upper right corner of the post is new member IP not mine despite me being set as topic's author:

Is that by design?

No that's a confirmed bug, I've logged a bug report to fix next version.

Again, I'm missing some welcome topics.

For the latest 5 registered members only two welcome topics have been created.

  • Author

Again, I'm missing some welcome topics.

For the latest 5 registered members only two welcome topics have been created.

All normal account signups? i.e. not Facebook. The Auto Welcome app is still going to skip SSO signups until I've found another way to hook into this.

Good question but I'm not sure how/where I can find out.

 

  • Author

Good question but I'm not sure how/where I can find out.

I believe it's displayed in the Manage Members page in the acp? At least IPB 3.4 flagged Facebook signups that way.

Can't find any info about type of registration in acp

  • Author

Can't find any info about type of registration in acp

Good question, I'm not entirely sure. I know there is a "fb_uid" field in the "core_members" database table but not sure if there is a admin end display for that.

So we're stuck for now....

  • Author

So we're stuck for now....

Do you have the member ids of the members you suspect missed out on welcome alerts?

  • Author

Yes. The latest two:

Try running this in your SQL Toolbox (ACP > System > Support > SQL Toolbox ).

SELECT member_id, name, fb_uid FROM core_members WHERE member_id IN (4661,4663)

Will print out results and any facebook id they may have. Just let me know if there is a match for the fb_uid column.

When running it I'm getting this error:

Table 'smartest_ipb.core_members' doesn't exist

Recently Browsing 0

  • No registered users viewing this page.