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Gary

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Everything posted by Gary

  1. Amazing work by the team once again! You all smashed it, and I found the chat very insightful. I can definitely try and include this into one of my Invision Insight topics if it is of interest, @jesuralem? Limiting the video when it provides so much information would be a downfall. I'm sure we'll take on board the feedback provided though. Having a short and sweet summary of the chat can definitely be achieved in some way, shape or form.
  2. Welcome to this week's Invision Insight! We are getting so close to the silly season and whilst things may be slowing down for 2022, we are so excited for what is to come in 2023! I am really enjoying the engagement from everyone lately and I want to take this opportunity to give you some confidence or relief, whichever is more relevant. Any feature suggestions, bug fixes or reports are all actively read and reviewed, and whilst I cannot promise every single thing will be implemented, it is definitely noticed and appreciated by the team. I thought it a good idea to address this having seen a few comments on Invision Community regarding not getting an answer to your topics. We will always do our best to reply to everyone and everything as they come up. On other news, how are you all enjoying the FIFA World Cup? ⚽ What team/s are you supporting? Do you have any travel plans over the Christmas and New Year break? New Version On 29 November, Invision Community released their most recent version of the software, 4.7.5. As I mentioned last week, this release is the last one for 2022. We thank everyone for your support this year and can't wait to introduce some exciting new features in 2023. It's definitely going to be a very good (and busy) year! Please ensure your communities are up to date to take full advantage of our product suite. Please click here to read up on the full release notes. Upcoming Event The December Year in Review chat happened yesterday, and what a great job the team did communicating what we delivered in 2022, as well as providing an insight into what can be expected for the new year. @Olivia Clark, @Charles and @Matt, you are all a wealth of knowledge and I'm sure I'm not the only one that is overly excited for 2023! Teamwork makes the dream work! Check out this topic to discuss the event, otherwise you can catch the video below in case you couldn't make it live! Changelog Here's what the dev team have been working on over the last seven days: See you in the community and next week right here for another Invision Insight! I look forward to hearing from you all! Thank you everyone! 🦘
  3. Thanks, @Jordan Miller! The next one will be posted tomorrow. 🙂
  4. Thank you, @Dll! I thought it was a space that I could try and keep alive considering there was quite a bit of support and interest in it. Not to mention being a good place to get a general overview of things happening with Invision Community. I don't think anyone could ever replace Jordan's flair!
  5. Welcome to the very first Invision Insight, hosted by yours truly! 😎 I'm excited to connect with you each week to share what's happening inside Invision Community. For those that haven't yet seen me making my way around this community, I'm Gary, and I have just recently joined the Customer Service team at Invision Community. We are currently working hard to close out our 20th year in business on a high note! There are still so many things to look forward to before the year is done though, and I wanted to give you all a few things to keep your eyes out for. It truly is a testament to the hard work, motivation and dedication of the entire team, and we thank each and every one of you for your contributions, suggestions, feedback and overall engagement within the Invision Community space. We have you to thank for the past 20 years, and we hope to still bring you a dynamic community platform for the next 20 (and beyond)! New Version Invision Community have released their most recent beta, 4.7.5 Beta 1. This release is our December release and focuses mainly on providing bug fixes and improving stability in the software. This will be our last release for the year as we prepare ourselves for some new features in 2023! Please click here to read up on the full release notes. Blog Earlier this week, I posted my first blog entry providing insight on how keeping it simple provides the best experience for the users of your community. It would be awesome if you could check it out if you obviously haven't already done so! This makes up the first of a mini-series of blog entries I have planned, so stay tuned to read more in the next few weeks. Upcoming Event Want to hear from Olivia, Charles and Matt as they discuss what we have delivered this year? How about getting your eyes on the roadmap and what we have planned for next year? Join us for this very special December Release and Year in Review Chat, due to kick off in just a week's time! It'll be 2:30 am my time, but I'll try my best to be there too! Changelog And just to keep you all in the loop, and because we know you love what our outstanding development team are doing each week, I thought I'd steal @Jordan Miller's idea (😈) in providing you all with a list of updates and fixes made to Invision Community in the last seven days: See you in the community and next week right here for another Invision Insight! I look forward to hearing from you all! On a side note, if you have any ideas for future Invision Insight content, I'm all ears! Feel free to send me a private message if you don't want it mentioned publicly. Thank you everyone! 🦘
  6. Welcome to my first Invision Community blog post! For those that haven't yet seen me making my way around this community, I'm Gary, and I have just recently joined the Customer Service team at Invision Community. I want to take this moment to thank the staff for giving me such an amazing opportunity and welcoming me with open arms. My history goes way back to circa 2004-2005 (I was still in high school) where I first dug my hands into forums and forum software in the good old Invisionfree days. Through the years I have created too many communities to count, including my own free post-to-host hosting service (remember those days?). Some were successful and so many others were anything but. Little did I know these experiences would only get me more and more hooked into this virtual world! Forums have been more to me than just an invaluable source of information. They are communities of like-minded people sharing their knowledge, experiences, hobbies and most of all, coming together in a common place to just be themselves. I have experienced nearly every forum software out there, though I always made my way back to the Invision Community suite of products as I not only found it to be a very powerful and dynamic bit of kit, but it always provided the solutions I wanted and needed for my communities. I thought I would share some tips on things that have worked for me when creating my own community. This will make up part one of a set of planned blog entries relating to community tips in the coming weeks, so stay tuned! Use the KISS principle. One thing I have found in order to engage guests and new and existing members of my community is to incorporate the 'Keep it simple, silly!' principle. When you visit a community and you're overwhelmed with categories, forums and unnecessary pinned topics, you are actually not doing yourself a favour. It mostly adds confusion to your community and does the complete opposite to having things organised. Too much clutter is never a good thing, and keeping things orderly and ensuring content is concise will provide your members with a more comfortable and easier overall experience. I did not incorporate this principle into my communities, and soon realised that was a huge contributor to the cause of their demise. 😅 Keep some of these in mind: Can I combine forums that are similar in content? Do I need so many separately pinned topics? Can I write more concisely? Targeting this point on the more administrative side of things like 'how to use this forum' topics, forum descriptions, etc. Are there things that are already self-explanatory and do not require repeat descriptions or mentions? Can I use less jargon and target my writing to a wider audience? Am I using too many graphics? If the above is not a factor, can graphics assist in reducing large chunks of plain text? When is too much, in fact, too much? Quality over quantity as they say. How about, less is more? Whatever stance you take and whichever influential quote you can most relate to, you want your audience to feel welcomed, not overstimulated with irrelevant content you think they need to see. Let your audience guide your community. I will delve into this further in the next blog entry. I'll leave it there for this edition, otherwise I may just keep you here all day... I'm sure there are many of you who are doing this so well already, so please share your own useful and proven tips and tricks. What have you found works for you and your community? What is something you are doing differently or uniquely in an effort to keep it simple?
  7. Stay comfortable with the cheerfulness, it isn't going anywhere! 😉
  8. You know I'll be down for that! I can't speak for @Ehren though. 😛
  9. You're a natural, @Olivia Clark! I'm the same when it comes to interviews. I am so nervous especially in the lead up to an interview but once I'm in the hotseat, time flies and I forget about the insecurities. I guess the more you do it the easier it will be for you. *hint hint* We have a new IPS star! 😎
  10. Well done, @Olivia Clark and @Charles! Smashed it out of the park! So excited for these features to go live for everyone and I'm sure it will benefit many communities out there.
  11. Wishing you the best of luck in your next adventure, @Jordan Miller. I'm helping @Ehren hide the key! You'll never find it here, it's a deceivingly huge country! 😈 It was great to meet you over Zoom and I personally thank you for being one of the deciding factors in my appointment here at Invision Power Services, Inc. I found myself following IPS very closely especially over the past year and the positivity you brought to the community was second to none, and in all honesty, I loved reading your engaging Hump Day topics, blog entries and announcements. Having been a huge advocate for the software throughout the past 17-18 years, I saw (as a regular client) the change you brought here so naturally and the morale you continued to promote, throughout the community and on the team. These are going to be big shoes to fill and despite only being new to the team, I do hope I can have the same sort of drive and motivation you so authentically possessed. I will send you a private message separately but thank you once again for all that you have given me, the community, existing clients, future clients and last but not least, the team. I do wish we had more time to work together but I'm sure this won't be the last time we see you. Once again, all the best in your career with AWS and you know where to find us for anything. You will be missed.
  12. Thank you @Olivia Clark and the community for such a warm welcome! It really is a pleasure to be here on the best forum software there is on the internet today. From the good old Invisionfree days, never would I have thought I'd be part of such a knowledgeable and effective team. I'm really excited for what the future holds for Invision Community (and Invision Power Services in general) and I'm glad to be on this journey with you all. Haha, thanks mate. It really is @Miss_B and thank you very much for the warm welcome! And I'm ready and will do my absolute best to assist where I can, @abobader. Where I lack skills or knowledge in some places, I excel in others, so I hope I can be of benefit to everyone I deal with.

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