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Max

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  1. We have been seeing some issues on Sunday and again tonight.
  2. Our forums were getting this error a few minutes ago and we had problems on Sunday during the NFL games. This happened a lot last year on game day. Is there anything we can do on our end to make things more reliable? Our users are getting frustrated.
  3. I have users hammering me over the same thing. They say the temporarily unavailable message happens regularly for them.
  4. Thanks. I am actually glad to hear that it wasn't related to the NFL Draft traffic spike. I appreciate the responses.
  5. It is scary, we had the exact same thing. During the NFL Draft on an NFL fan site. Very frustrating we never had problems on classic hosting. Now we are paying much more and it seems like there are always problems on big traffic days.
  6. Thanks! It was such a big traffic day for us, total bummer to crash. People are losing confidence in us since we went to cloud hosting.
  7. We run a site that is NFL related and I have so many people telling me they couldn't access it yesterday during the NFL draft. This is our biggest day(s) of the year. I noticed the forums were offline this morning. I saw another thread and cleared my cache. But I had people reaching out saying they couldn't get in. Two questions: 1. Is whatever issue it was, fixed? 2. Can everyone get on now without clearing cache? Our posts counts were much lower than expected yesterday, this is very disappointing. We didn't have problems like this when we were self hosted.
  8. This is so exciting. Would love to have an AI instance that has read every one of our posts and is available for questions. Tell me what x user said about this event in 2021. Big dreams, I know. 🙂
  9. This was a huge help, thank you. Didn't know this option existed!
  10. I still haven't received a response. My primary email never receives them and I am not sure why. I put an alternate email on file, can someone send the ticket info and response to my secondary email? Thanks.
  11. This is the exact same experience for us. We never had issues on our dedicated server. I love the idea of being able to scale with cloud hosting for our bigger traffic days. So far that hasn't been the experience and I am hearing it from the community.
  12. Thank you, I had sent an email but I will do it this way going forward. Please add my alternate email to the ticket, for some reason my primary email never receives them. Much appreciated.
  13. So last night, we experienced an outage. It looks like that was related to the other issue that was posted. But we are an NFL football site and users are telling me that they see this message often on game day. Game day is our biggest day of the week \ year. I am not sure how to open a ticket. But we definitely need help, we upgraded to the cloud to be able to scale better on game day. Let me know how we can get things looked at. Thanks.
  14. We have a lot of users complaining about the same thing.
  15. Thanks Jim. Hoping for good news soon, I appreciate the response.
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