Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted June 29, 20231 yr Hi, Is there a way to send automated PMs upon moderation actions (e.g., when a topic or post is hidden, deleted, moved etc)? I used to acomplish that with the Automation Rules plugins, but it is no longer supported, so I had to uninstall it. The current IPS version has the alert feature. However, our moderators need to manually fill out the required fields every time, which is time-consuming and really annoying. If there is no solution for that, could a member of the staff move this topic to the Feedback forum? Thanks. Thanks!
June 29, 20231 yr There isn't a way in which to do this within the core platform at present. I have moved your topic.
June 29, 20231 yr Author @Marc Stridgen Addendum: I said PM, but it could be implemented through notifications. @DawPi Many thanks for pointing me to this app! 🙂
June 29, 20231 yr With the exception of deleting - you can optionally send an Alert to the member when hiding or moving their content. When sending the alert, you can also optionally allow or force them to reply, which will prompt them to start a PM conversation with you.
June 29, 20231 yr Author @Ryan Ashbrook 4 hours ago, Gabriel Torres said: The current IPS version has the alert feature. However, our moderators need to manually fill out the required fields every time, which is time-consuming and really annoying.
June 29, 20231 yr 5 minutes ago, Ryan Ashbrook said: With the exception of deleting - you can optionally send an Alert to the member when hiding or moving their content. When sending the alert, you can also optionally allow or force them to reply, which will prompt them to start a PM conversation with you. Alerts will work for the content item (topic) only, not for posts… unless I’m mistaken.