HeadStand Posted December 25, 2016 Author Posted December 25, 2016 1 hour ago, NoGi said: I'm not, it's putting it in when using defaults (no custom code). It doesn't show on preview only on the actual email when published. So you mean the "template" dropdown is set to empty? It's using the IPS wrapper?
NoGi Posted December 25, 2016 Posted December 25, 2016 5 minutes ago, HeadStand said: So you mean the "template" dropdown is set to empty? It's using the IPS wrapper? Yes
HeadStand Posted December 26, 2016 Author Posted December 26, 2016 I can't reproduce that. When I publish I get the member name populated correctly.... what version of IPS? Also, is this with a publish or a test distribution?
NoGi Posted December 26, 2016 Posted December 26, 2016 5 hours ago, HeadStand said: I can't reproduce that. When I publish I get the member name populated correctly.... what version of IPS? Also, is this with a publish or a test distribution? It's on 4.17.1 with publish not test.
NoGi Posted December 26, 2016 Posted December 26, 2016 Test distribution works correctly. publish newsletter puts the {{member_ name}} above the defined newsletter header
NoGi Posted December 30, 2016 Posted December 30, 2016 @HeadStand any ideas on the {{member_ name}} issue? I've created a brand new newsletter and on publish does the same.
HeadStand Posted December 30, 2016 Author Posted December 30, 2016 12 hours ago, NoGi said: @HeadStand any ideas on the {{member_ name}} issue? I've created a brand new newsletter and on publish does the same. I'm still not able to reproduce it....
NoGi Posted December 30, 2016 Posted December 30, 2016 19 minutes ago, HeadStand said: I'm still not able to reproduce it.... Just to confirm, you did a publish correct? As it doesn't show on preview or test distribution. Only shows when published.
HeadStand Posted December 30, 2016 Author Posted December 30, 2016 18 minutes ago, NoGi said: Just to confirm, you did a publish correct? As it doesn't show on preview or test distribution. Only shows when published. Yes. Haven't given up yet, I just don't have a fix yet.
NoGi Posted December 30, 2016 Posted December 30, 2016 28 minutes ago, HeadStand said: Yes. Haven't given up yet, I just don't have a fix yet. Ok, so am I the only one experiencing this? I could try a full uninstall and reinstall tomorrow if that's the case?
HeadStand Posted December 30, 2016 Author Posted December 30, 2016 15 minutes ago, NoGi said: Ok, so am I the only one experiencing this? I could try a full uninstall and reinstall tomorrow if that's the case? I don't think that would matter. I'm not working this weekend but let me give it another shot next week.
NoGi Posted December 31, 2016 Posted December 31, 2016 8 hours ago, HeadStand said: I don't think that would matter. I'm not working this weekend but let me give it another shot next week. I only just saw this after doing a clean install lol. Anyway problem is still there. Fresh install, created a new newsletter, left template blank. Preview HTML -> works as expected Test Distribution -> works as expected Publish Newsletter -> Hi {{member_name}}, is the first line of the email
Adriano Faria Posted December 31, 2016 Posted December 31, 2016 @HeadStand, sorry if I misunderstood the situation here, but I had a similar issue on Invite System. Not sure if is happening the same here, but the Hi {{member_name}} is automatically added in emails. On my app it was showing twice. NoGi 1
NoGi Posted December 31, 2016 Posted December 31, 2016 1 minute ago, Adriano Faria said: @HeadStand, sorry if I misunderstood the situation here, but I had a similar issue on Invite System. Not sure if is happening the same here, but the Hi {{member_name}} is automatically added in emails. On my app it was showing twice. That's it and what's happening with me. Anyway, I'll let her enjoy her break in peace and will wait till next week when she is back on deck to look at this. Other than that, awesome app @HeadStand
HeadStand Posted January 2, 2017 Author Posted January 2, 2017 On 12/30/2016 at 7:45 PM, NoGi said: That's it and what's happening with me. Anyway, I'll let her enjoy her break in peace and will wait till next week when she is back on deck to look at this. Other than that, awesome app @HeadStand Are you by any chance using SparkPost?
NoGi Posted January 2, 2017 Posted January 2, 2017 3 hours ago, HeadStand said: Are you by any chance using SparkPost? Yes I am.
HeadStand Posted January 3, 2017 Author Posted January 3, 2017 4 hours ago, NoGi said: Yes I am. AHA! And now I think I know the problem. Pretty sure this is an IPS bug (which I will report) but I can work around it. As a test, can you switch the newsletter to use SMTP and see if it works? You should be able to do this in the newsletter settings.
NoGi Posted January 3, 2017 Posted January 3, 2017 1 hour ago, HeadStand said: As a test, can you switch the newsletter to use SMTP and see if it works? You should be able to do this in the newsletter settings. Yup worked correctly this time. Looks like the SparkPost is the culprit.
HeadStand Posted January 4, 2017 Author Posted January 4, 2017 A new version has been uploaded to the Marketplace. Changes include: Deleting a newsletter threw an error. Fixed. Distribution via SparkPost placed a "hi {{member_name}}" in the email instead of the member's name. Fixed. Thank you @NoGi for assisting me in troubleshooting these issues. Simon Woods 1
VR6Pete Posted January 4, 2017 Posted January 4, 2017 Hi @HeadStand I am thinking of purchasing this addon, but have some questions first: 1) Can I subscribe all my existing members to receive this newsletter on a monthly basis? 2) Can I create a single "template" that will mail them a monthly digest of activity or do I have to create a monthly newsletter manually and mail it out? 3) Will new members who join to my website be automatically subscribed to the newsletter? Cheers, Pete
HeadStand Posted January 4, 2017 Author Posted January 4, 2017 1 hour ago, VR6Pete said: Hi @HeadStand I am thinking of purchasing this addon, but have some questions first: 1) Can I subscribe all my existing members to receive this newsletter on a monthly basis? 2) Can I create a single "template" that will mail them a monthly digest of activity or do I have to create a monthly newsletter manually and mail it out? 3) Will new members who join to my website be automatically subscribed to the newsletter? Cheers, Pete 1) Yes. 2) templates are not newsletters. A template is just a wrapper. You create one newsletter, define the activity you want to include (e.g. recent topics, latest articles), then you schedule it to go out monthly and never think about it again. 3) Yes. VR6Pete 1
VR6Pete Posted January 4, 2017 Posted January 4, 2017 1 hour ago, HeadStand said: 1) Yes. 2) templates are not newsletters. A template is just a wrapper. You create one newsletter, define the activity you want to include (e.g. recent topics, latest articles), then you schedule it to go out monthly and never think about it again. 3) Yes. Sold! HeadStand 1
VR6Pete Posted January 5, 2017 Posted January 5, 2017 (edited) Hi there, Some feedback: "Gallery" - would be good if it actually rendered thumb nails instead of links when viewed in HTML to make the email more attractive to view. loving the plugin so far will be good for my members Edited January 5, 2017 by VR6Pete
VR6Pete Posted January 5, 2017 Posted January 5, 2017 Also, I have installed bouncer plugin - does this addon ignore members who are subscribed where the preference to prevent emails from sending to invalid email addresses is set? I don't want to spam sparkpost with invalid emails Also, how do I know the unsubscribe link is working OK? I did a test distribution to my own email address and it just displayed the text as *|unsubscribe|* is that normal when testing the distribution ? lastly on the newsletter ACP it says next distribution 01/14/2017 - on a 2 weekly interval. The scheduled start date is 01/07/2017 - does this mean that the first newsletter will be emailed out on the 7th Jan? Thanks. Pete
HeadStand Posted January 5, 2017 Author Posted January 5, 2017 1 hour ago, VR6Pete said: Hi there, Some feedback: "Gallery" - would be good if it actually rendered thumb nails instead of links when viewed in HTML to make the email more attractive to view. loving the plugin so far will be good for my members You can customize the template for gallery to allow that. I intentionally do not provide specific templates for different content types because the code is written to handle any item you throw at it. If I start customizing, there will be no end. 32 minutes ago, VR6Pete said: Also, I have installed bouncer plugin - does this addon ignore members who are subscribed where the preference to prevent emails from sending to invalid email addresses is set? I don't want to spam sparkpost with invalid emails I don't have any integration with 3rd party plugins. Emails that have the "send me email" flag disabled are skipped. 33 minutes ago, VR6Pete said: so, how do I know the unsubscribe link is working OK? I did a test distribution to my own email address and it just displayed the text as *|unsubscribe|* is that normal when testing the distribution ? Unsubscribe is not included in the test because it's dependent on the newsletter issue. Issues are not generated until a publish. 34 minutes ago, VR6Pete said: lastly on the newsletter ACP it says next distribution 01/14/2017 - on a 2 weekly interval. The scheduled start date is 01/07/2017 - does this mean that the first newsletter will be emailed out on the 7th Jan? No. First newsletter will go out on the 14th, like it says... that might be a bug. I'll look into it. VR6Pete 1
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