Something just happened. My community (in the cloud) was down (error 504 - see below) and this website (invisioncommunity.com) was giving me a gateway error. Now my site is working but very, very slow. 

Things seem to be working well for me here at present, but I will certainly pass that on as I saw one myself a few minutes ago

My site has been back and forth between that 504 error or an unbearably slow response from the server for the past 15 mn. 😞 

Meanwhile here's what I'm getting when trying to connect to invisioncommunity.com:

Or when trying to react: 

 

Or when trying to upload a file:

Edited September 8, 20231 yr by David N.

2 minutes ago, David N. said:

My site has been back and forth between that 504 error or an unbearably slow response from the server for the past 15 mn. 😞 

Meanwhile here's what I'm getting when trying to connect to invisioncommunity.com:

Or when trying to react: 

Or when trying to upload a file:

Yes, Im seeing issues here too. We are looking into it at present

I can confirm similar issues here in Ireland.

Nice to know I'm not the only one experiencing connectivity issues with their community. 🤣😅

Yes, also slow loading and sometimes error pages here in Germany. https://invisioncommunity.com/ loads also slow,

Things should be back to normal now

31 minutes ago, Marc Stridgen said:

Things should be back to normal now

Yes, it’s all speedy now👍

Yes, back to normal, thanks. 🙂 

My site (and this site as well) were just unreachable a moment ago. Seems to be back to normal, but this seems to be happening more frequently than it should. 

When you say frequently, how often are you seeing this?

6 minutes ago, Marc Stridgen said:

When you say frequently, how often are you seeing this?

This year that would be today, september 8, april 25, march 21 plus the two or three times that I didn't bother to report it. 

Granted, most of the time it's resolved quickly except for the march 21 debacle, but still it's happening more often now that I'm on the Cloud service than back when I was self hosted. 

Edited September 25, 20231 yr by David N.

The only time you may see very quick slow items is as the cloud scales if it requires doing so. But this should be very momentarily.

1 minute ago, Marc Stridgen said:

The only time you may see very quick slow items is as the cloud scales if it requires doing so. But this should be very momentarily.

I mean right now it wasn't slow, it failed to display the site and instead displayed a generic server error. Both this site and my site. 

Is this showing momentarily, or for a prolonged period of time?

Momentarily.

This is indeed likely to be if the cloud platform is upscaling

On 9/25/2023 at 5:31 PM, Marc Stridgen said:

This is indeed likely to be if the cloud platform is upscaling

Well no matter what the technical reason is, surely having random server errors on a regular basis can't be the expected behavior from a quality cloud hosting service??

I never had these issues when I was self hosting on a cheap $20/month shared host. 

Could you let me know the exact error message you see when you see this again please?

Just now, Marc Stridgen said:

Could you let me know the exact error message you see when you see this again please?

Yes. Right now I don't remember but I will take a screenshot next time. 

This just happened again, and lasted for about 3 minutes. 504 errors from my site and this site at the same time. There's no way this is normal behavior from a $150/month AWS cloud hosting SAAS. Something's wrong. 

 

Edited October 1, 20231 yr by David N.

I was browsing this forum in the past few minutes but didn't get any error page like that. 👀

9 minutes ago, teraßyte said:

I was browsing this forum in the past few minutes but didn't get any error page like that. 👀

Happy to hear you weren't experiencing that problem, but I'm not sure what to make of the problem I am experiencing. 

I refreshed my site, this site and other sites such as Google, Facebook and Yahoo repeatedly for the past 2 or 3 minutes and only this site and my site where showing the errors on the screenshots - while other websites were loading as expected. 

Maybe worth looking into server logs? 

Edited October 1, 20231 yr by David N.

I didn't see anything happened to this site, however I did get it on my site (cloud) with the 504 error like the image above. I checked https://status.invisioncommunity.com/ and it does show 2 spike jumped during that time period about 1-2hrs ago.