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Posted
5 hours ago, Jim M said:

It should be relatively instantaneous, depending on what is being changed. At most it may take the cache length of the page to take effect.

I disabled all my plugins, all applications and used the default theme... and still get a black image when uploading from the iPhone.... 

Posted

The reality there is, given it works everywhere but your site, and if you have tested with no 3rd party involved at all, and you can upload fine when its not uploading in another format, it can only really be when your server converting the file. While its odd its happening both on GD and on Imagemagick, its  the only conclusion that can really be made here, as It's the only thing different

Posted
7 hours ago, Marc Stridgen said:

The reality there is, given it works everywhere but your site, and if you have tested with no 3rd party involved at all, and you can upload fine when its not uploading in another format, it can only really be when your server converting the file. While its odd its happening both on GD and on Imagemagick, its  the only conclusion that can really be made here, as It's the only thing different

Maybe the versions of GD/Imagemagick are different on this server than the one hosting my stuff... In theory it should not, but who knows, maybe a freak extreme case. Also I notice there's lots of entries in the system logs ... maybe there's something in there.

Posted

I see my Topic is still popping. 

The images that upload black are photos taken by my daughter on her iPhone 15. (So far none of my Members have complained about this issue. Yet.) It happens when I save her photos to my iPhone/iPad photo gallery, from a text or an email. I can’t very well tell her to change her phone settings just to accommodate photos I want to upload to my Board. 

What I do now is I attach her photos to my Gmail and send them to myself. I then “save to Files” I then go to my Files folder, and save the photo from there to my iPhone/iPad photo gallery. They will then upload correctly on my Board. A hassle…but sort of a workaround. 
 

For what its worth…

  • 5 months later...
Posted

Sorry to drag up an old thread but I am also having this issue 

But I am also having the issue on two other boards I run that are using phpBB so I don't think it's software related I think its down to the configuration of the server they are hosted on! 

Posted
27 minutes ago, stu_m said:

Sorry to drag up an old thread but I am also having this issue 

But I am also having the issue on two other boards I run that are using phpBB so I don't think it's software related I think its down to the configuration of the server they are hosted on! 

Thank you for the feedback on that. Indeed it does seem to be a server issue somewhere

Posted

It would be nice to be able to figure out whats actually causing it so it could be fed back to members as a solution! 

I have full access to server settings but no Iphone to test it with 🤣

Posted
1 hour ago, stu_m said:

It would be nice to be able to figure out whats actually causing it so it could be fed back to members as a solution! 

I have full access to server settings but no Iphone to test it with 🤣

I have an iPhone, but no issue lol

Posted (edited)
On 10/9/2024 at 10:15 AM, Marc said:

I have an iPhone, but no issue lol

I'm sort of the same! 

I have no Iphone so its no issue to me 🤣

 

Just to some members! 

Edited by stu_m
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