I am using the ticket system of the commerce app. In case I am not overlooking something, a member who has created a ticket does not receive any notification about an answer to his ticket in the front-end. At least I cannot find such an option in the notification settings. I'd love to see settings for tickets there, similar to the other notification options (email and/or notifications when a ticket receives an answer).

Email notifications are always sent by default. But there is indeed no option for inline or push notifications currently.

Hm, ask the author and confirm that will work for your situation. 🙂

 

 

Thanks for sharing, @DawPi!

Unfortunately my app currently only notifies users with access to the ACP, maybe I'll change this in future releases.

11 hours ago, teraßyte said:

Email notifications are always sent by default. But there is indeed no option for inline or push notifications currently.

Yeah, I'd like to see support tickets within the notification settings in the front-end to have more granularity regarding notifications (similar to the other options there). 🙂