MMXII Posted January 25, 2023 Share Posted January 25, 2023 I am using the ticket system of the commerce app. In case I am not overlooking something, a member who has created a ticket does not receive any notification about an answer to his ticket in the front-end. At least I cannot find such an option in the notification settings. I'd love to see settings for tickets there, similar to the other notification options (email and/or notifications when a ticket receives an answer). Link to comment Share on other sites More sharing options...
teraßyte Posted January 25, 2023 Share Posted January 25, 2023 Email notifications are always sent by default. But there is indeed no option for inline or push notifications currently. Link to comment Share on other sites More sharing options...
DawPi Posted January 26, 2023 Share Posted January 26, 2023 Hm, ask the author and confirm that will work for your situation. 🙂 Kirill Gromov and SeNioR- 2 Link to comment Share on other sites More sharing options...
Kirill Gromov Posted January 26, 2023 Share Posted January 26, 2023 Thanks for sharing, @DawPi! Unfortunately my app currently only notifies users with access to the ACP, maybe I'll change this in future releases. Link to comment Share on other sites More sharing options...
MMXII Posted January 26, 2023 Author Share Posted January 26, 2023 11 hours ago, teraßyte said: Email notifications are always sent by default. But there is indeed no option for inline or push notifications currently. Yeah, I'd like to see support tickets within the notification settings in the front-end to have more granularity regarding notifications (similar to the other options there). 🙂 Link to comment Share on other sites More sharing options...
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