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After updating to v4.7.18 Beta 2 I get the following error: Error: Class "RedisException" not found (0) I'm not using Redis and don't have Redis configured in Advanced Configuration in my admin panel. How can I get my community back up?

Solved by Stuart Silvester

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This looks to be a known issue with the beta. You might want to restore from backup. 

If you havent restored already, we will have a new beta out very shortly which you can overwrite with and run the upgrader for

  • Solution

4.7.18 Beta 3 is now available, please upgrade to address this issue.

  • Author

Thank you, the upgrade did the trick. I appreciate the support.

  • 2 weeks later...

Hi When I try to upgrade to Version 4.7.18 I get this message 

Manual action required

There was an error downloading the files to your server. Please download the update and upload the files to your server, or contact us for assistance.

How do I fix this as it's never happened before? 

5 minutes ago, kenneth andrew said:

Hi When I try to upgrade to Version 4.7.18 I get this message 

Manual action required

There was an error downloading the files to your server. Please download the update and upload the files to your server, or contact us for assistance.

How do I fix this as it's never happened before? 

You will want to download the files and then upload them to your server, overwriting what is there. Once the upload is processed, go to {baseurl}/admin/upgrade in your browser and finish the process.

Typically, the issue for this to happen is a permissions issue on the server. If you are unsure how to resolve this, please contact your hosting provider.

Thanks Jim, I'll contact my hosting provider and see what they say, thanks again Kenny  

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