MMXII Posted May 16, 2023 Posted May 16, 2023 Not sure if this is a bug or wanted behavior, but when a user enables Google Authenticator under Account Settings > Security & Privacy, the popup window that shows the QR code cannot be closed. One has to enter a code to finish the process, but if someone decides to abort the setup, there does not seem to be a way to do so (other than manually enter a new URL in order to leave the current page). SeNioR- 1
Marc Posted May 17, 2023 Posted May 17, 2023 Could I please confirm if you are looking on our site or your own site there?
Nathan Explosion Posted May 17, 2023 Posted May 17, 2023 You'll see the same behaviour if enabling Authy too.
MMXII Posted May 17, 2023 Author Posted May 17, 2023 (edited) 59 minutes ago, Marc Stridgen said: Could I please confirm if you are looking on our site or your own site there? Both your site and my own site. And as @Nathan Explosion mentioned correctly, this happens with Authy, too. 55 minutes ago, Marc Stridgen said: Just looked at this and added a bug report for it 👍 (By the way: Is there a place where users can report bugs? Or should those be posted here on the forums?) Edited May 17, 2023 by MMXII
Stuart Silvester Posted June 8, 2023 Posted June 8, 2023 There's a fix for this being reviewed currently. If it's approved, it will be in a future release, not 4.7.11 (Since that beta process has already started).
Marc Posted July 20, 2023 Posted July 20, 2023 This issue was resolved in our recent 4.7.12 release of the platform. Please upgrade to this version to resolve the bug, and if you experience any further issues with this, please let us know. SeNioR- 1
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