Audience or community?
It's not uncommon for some brands to have a link to their Twitter account and Facebook page, with a hashtag they'd like you to use when discussing their products.
That is an audience, not a community.
A true community encourages group conversation and empowers people to contribute ideas, promotion, content and support.
That is an audience, not a community.
A true community encourages group conversation and empowers people to contribute ideas, promotion, content and support.