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Joel R

4x4 What Do Visitors See When They Visit?

4x4 is a new power series by Community Advocate Joel R that focuses on four items in less than four minutes.  They're designed to cover everything from quick maintenance checks to community tips to help you make the most out of your Invision Community.  

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What do visitors see when they visit your online community? And when was the last time you logged out to browse like a visitor?  

Check out these 4x4 tips of four items in less than four minutes for the visitor experience:

  1. Check your Registration Process, especially any social sign-ins. You may want to increase or reduce security checks.  You may need to fix social logins. And you may want to offer an easier onboarding like Quick Registration + Profile Completion.    
  2. Read your Guest Sign-up Widget.  This is the most important text in your entire community, since it's the first message visitors will read.  Is your Guest Signup Widget giving visitors the first impression you'd like, with proper keywords and messaging?   
  3. Audit your Visitor Permissions.  In the ACP, go to Groups > Guests > Permissions.  Do your guests have access to the right boards and categories?  
  4. Test on other browsers and devices. Most of us don't have ten different computers and smartphones running different OS's and browsers, so it can be hard to check the UIX.  Luckily, there are free cross-browser tools like BrowserShots.org or Device Mode on Chrome Devtools that can help.   

Hope you enjoy these tips, and if you have any questions feel free to ask in the comments below. 

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