Just want to point this out one more time: The value InvisionCommunity brings to my business is way beyond the 70 dollars it costs me monthly. And I’d love to have direct official support for some of the issues I’m having, which I’ve been told is specific to the theme I’m using or simply “You could try X but nothing else we can do even if you get our Enterprise Plan”.

But just to re-iterate, these are the issues I would love to throw money at but keep getting rejected:

• The USD→EUR link to change currency on the store doesn’t work

• “Accept Cookies” redirects to an Error Page

• I need a piece of code that can reliably ping an external server on every purchase, and the current one that I have your team claims cause rare issues with purchases not going through

• Login with Google doesn’t work (reported to by email a couple minutes ago)

• Credit card Compliance issues

• Generally stay on top with the various errors we’re getting on every 100th to 200th purchase

I also tried to contact one of your 3rd party providers on your providers page and the first thing i get is an another error message 🤦‍♂️ (also reported to you by email an hour ago)

It just seems so very counterproductive that you seemingly refuse to provide proper Enterprise support to clients that need it. Plus the improvements resulting from that could end up back in your product, providing a more robust solution for everyone.

Edited Monday at 10:03 PM1 day by TyronX

Its worth noting there that you are using a beta release. As such, there will be issues. This is what betas are used for. If you would rather have very little issues, you really shouldnt use a beta on your live environment.

We dont deal with 3rd party code. That one is something you would need to deal with the 3rd party author on. However the rest, if tou have reported these bugs, they are being looked at

17 hours ago, TyronX said:

It just seems so very counterproductive that you seemingly refuse to provide proper Enterprise support to clients that need it. Plus the improvements resulting from that could end up back in your product, providing a more robust solution for everyone.

We provide an enterprise solution. However what you are asking for here is not an enterprise issue. You appear to be asking for fixes on iems before they are fixed. Others are suggestions for additions. Of course any which you havent already reported, please ensure you report

The reason I updated to the beta was so that we could fix another rather serious issue with the ordering process, perhaps I should have waited indeed.

I’m aware you don’t deal with 3rd party code. My argument was that, I believe, it would be worth your time doing so. Charging a high enough price should make it financially viable and it can help understand your customers needs. Also this one plugin I use (and which needs improvement) suits the definition of a custom integration with a 3rd party service, which you do advertise as part of the enterprise package:

Anyhow, thanks for the response Marc and looking forward to the fixes.

Edited yesterday at 04:02 PM1 day by TyronX

Please feel free to contact sales on that, with specifically what it is you need.

On 1/20/2025 at 9:53 PM, TyronX said:

“Accept Cookies” redirects to an Error Page

Please see here

https://invisioncommunity.com/forums/topic/481138-clicking-accept-cookies-in-the-cookie-bar-leads-to-error-page/#comment-2987877

On 1/20/2025 at 9:53 PM, TyronX said:

Login with Google doesn’t work (reported to by email a couple minutes ago)

On 1/20/2025 at 9:53 PM, TyronX said:

The USD→EUR link to change currency on the store doesn’t work

Check those again also on the new beta release