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I would need more information on this. Have you recently upgraded? What happened just before the issue. Are these embeds you are missing, or manually uploaded items?

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On 1/14/2025 at 1:09 PM, Marc said:

I would need more information on this. Have you recently upgraded? What happened just before the issue. Are these embeds you are missing, or manually uploaded items?

Hello, i test here... and its not working the javascript from theme. We are using the default theme.

Dont showing the notifications, the quote button etc etc.

 

image.png.c149244b6dbd29e386958f69a5bc4005.png

 

i tested with another default theme and dont work too.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

  • Author
22 hours ago, Marc said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Done.

I contacted my host support, they say its missing the js files. 

This seems to have been being caused by cache on one of your 3rd party applications. When they were all disabled and enabled again, its corrected the problem.

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image.thumb.png.635ebd3f80316d8adbb15b835067ceea.png

 

How i fix that??? and which plugin or app are breaking my theme and forum?

I disable the membersshop and fixed the problem. 

It's the Members Shop application.

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